Player's Club Director - Casino jobs in Longview, TX

Full Time

Tuesday- Thursday 12:00PM-8:30PM

Friday- Saturday 3:30PM-12:00AM

Weekly Earned Wage Access is an option for this position

Job Purpose or Objective(s): The foremost role of an Executive Casino Host is to oversee all aspects of strategic relationships with a specific group of up to 600 VIP Players. The main purpose of you will be to develop a lasting, growth-oriented relationship with each customer through a combination of in-person and on-the-phone sales activities. You will report to the Director of Player Development.

Primary Tasks:

You will generate casino revenue through the development of VIP accounts while maximizing existing revenue streams utilizing our active databases and implementing creative marketing programs to draw new to-property VI P guests.

Build loyalty among valued VIP customers by building relationships by utilizing marketing, upscale sales techniques, and personal contact (phone, email, text, and in person) to maximize gaming revenue goals established by the management team.

You will develop database of VIP customers to include document each contact with customer via the current Player Development operating system, customer preferences, customer personal information.

Recruit VIP players utilizing Choctaw resources including transportation services, property amenities, and direct mail.

You will anticipate, promptly respond to, and exceed the needs of guests including transportation and accommodation arrangements.

Coordinate with other property departments for delivery of pre-trip itinerary; use partnerships throughout the property (Gaming, Hotel, Food & Beverage, etc.) to maximize smooth, high-end service delivery.

You will evaluate a player’s current and potential worth to offer comps within the parameters of the comp guidelines, build loyalty, and maximize return on investment.

Comply with all applicable rules, regulations, laws, and policies, and conduct themselves with the highest levels of integrity.

Other duties as assigned

Job Requirements:

Bachelor's degree or equivalent combination of education and experience.

Become knowledgeable of the hotel and casino, including all events, attractions and restaurants.

Manage several projects simultaneously with deadlines with a minimum of guidance and management.

Knowledge of standard computer applications.

Knowledgeable of budget process, financial statements, accounting principles, and property procedures.

3 or more years' experience in sales or marketing.

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

Free gym membership

Free access to employee health clinic

Free lunch for casino & resort associates

Earned wages access once per week for hourly Associates

Pet insurance

Paid vacation / sick time

Medical / Dental / Vision

401(K) with company match

College tuition reimbursement

Short-term disability, long-term disability, and family leave

Employee assistance program

Employee prescription program

CNO Paid Life Insurance

Teladoc

On Site Dental Clinics (Jet Dental)

On Site Mammogram Services

Free diabetes and hypertension monitoring benefit (Livongo)

Accolade- Concierge Benefits Program

Wellness Program that equals savings on health insurance cost (Virgin Pulse)

Maternity Care Program

(Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS

Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.

Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates .