Player's Club Director - Casino jobs in Monroe, LA

Full Job Description

Director of Events

Bayou Desiard Country Club is a private, Member-owned Club that provides a quality, family-oriented environment for the recreation, relaxation, and social interaction of our members, their families, and guests. The Director of Events, a key player in our collaborative team, loves to service and pass on knowledge to others while working with a strong, service-oriented, passionate team. The Director of Events is innovative, works collaboratively, and enjoys serving others.

Essential Duties and Responsibilities

• Plan and execute various events, including conferences, weddings, meetings, and social gatherings.
• Takes initiative and contributes new ideas for themed Club events, keeping up to date on current trends & happenings.
• Leads by example with positivity and actively directs and supports staff.
• Adds to a positive work environment and team atmosphere, bringing strong communication skills in interactions with all staff and management.
• Applies their experience and expertise to ensure outstanding guest service.
• Receiving Member satisfaction and Positive Member feedback on Member events.
• Helps members and clients arrange banquets, luncheons, meetings, weddings, dances, and other social events; obtains pertinent information for guest planning.
• Provides guest tours and offers suggestions to sell the club’s facilities for the planned occasion.
• Works with the Chef to determine selling prices, menus, and other details for catered events; oversees the development of contracts.
• Coordinates/provides event planning with department heads and arranges to print menus, procure decorations, entertainment, and other special requests, etc.
• Inspects finished arrangements; be present to oversee the actual greeting and serving of guests.
• Check function sheets against actual room set-up; oversee personnel scheduling for special functions and may help supervise service personnel.
• Critiques functions to determine future needs and to implement necessary changes for increased quality.
• Serves as liaison between the Events Department, Dining Room, Kitchen Staff, and Maintenance.
• Onsite for Club Events and ensures room set up according to event order, as required.
• Coordination of Member event collateral & Club calendar, maintaining accuracy across all platforms.
• Assists in the development and documenting of standard operating procedures for events.
• Responsible for hands-on service work when needed.
• Manages department's long-range staffing needs.
• Obtains necessary permits for special events and functions.
• Diagrams room layout, banquet item placement, and related function details.
• Maintains the Club's master calendar and function book.
• Ensures timely communication with all guests, including inquiries, follow-ups, contracts, billings, and thank you letters.
• Completes other assignments as needed.

Requirements

• Must be able to frequently sit, stand, bend, kneel, walk, climb stairs, stoop, bend, stretch, and twist to reach.
• Ability to lift up to 50 lbs., lift overhead and push/pull, move lighter objects.
• Work in hot, humid, and noisy environments.

Candidate Qualifications

• Events management: 1 year
• Customer service: 1 year
• Demonstrated outstanding customer service.
• Must possess willingness to learn and perform new food & beverage programs and services. Excellent communication and organizational skills, attention to detail, drive, and motivation. Flexibility with schedules for evenings and weekend work is required.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to Relocate:

• Monroe, LA 71201: Relocate before starting work (Required)

Work Location: In person