Player's Club Director - Casino oversees the activities of the Player's Club staff. Ensures customer satisfaction. Being a Player's Club Director - Casino develops and implements benefits, contests, and promotions designed to increase Player's Club membership and revenue for the casino. May require a bachelor's degree in area of specialty. Additionally, Player's Club Director - Casino typically reports to top management. The Player's Club Director - Casino typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Player's Club Director - Casino typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
JUNE 30 - UNTIL FURTHER NOTICE SHIFT PREMIUMS
MONDAY-FRIDAY BETWEEN 6P-6A ADDITIONAL $2.00.HOUR
SATURDAY & SUNDAY ALL SHIFTS ADDITIONAL $3.00 HOUR
EDUCATION / EXPERIENCE
Must be at least 18 years of age with a High School Diploma, GED or equivalent experience. Prior experience handling cash is necessary.
SUMMARY
Perform "even money" exchanges with patrons and employees. Have a thorough knowledge of, and comply, with all cage policies and procedures. Provide excellent customer service.
ESSENTIAL JOB FUNCTIONS
OTHER NECESSARY SKILLS AND ABILITIES
Must have excellent customer service and communication skills both verbal and written. Must be a team player with a positive attitude. Must be highly organized and able to handle multiple tasks at one time. Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. Must possess the ability to work with various personalities while maintaining impartiality. Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information. The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. Must have excellent Math and calculator skills.
SUPERVISORY RESPONSIBILITIES
None
EQUIPMENT TO BE USED
Desktop computer, calculator, Jetsort coin counters, currency counters, coin wrappers.
TYPICAL PHYSICAL DEMANDS
Minimal lifting of 50Ibs. May also be required to reach, bend, stretch, kneel, crawl, lift and carry on occasion. Repetitive walking, standing or bending for long periods of time.
TYPICAL MENTAL DEMANDS
Must be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines.
WORKING CONDITIONS
Must be able and willing to work in a crowded, loud smoking environment. Must be able to handle being under constant surveillance. May be required to work in small, enclosed space. Must practice all safety policies, procedures and standards as set by OSHA.
COMMENTS
Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.
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