Player's Club Director - Casino jobs in Spokane, WA

Discovery Land Company creates one-of-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in the some of the most beautiful places in the world. Through these environments, Clubs foster relationships, share unforgettable and life-changing experiences, embrace well-being, and inspire pure expressions of love, joy, compassion, and gratitude in all forms.

At Gozzer Ranch we believe that meeting the mission stated above is a promise we get to deliver on every day. Gozzer Ranch Employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to create a viable and fun world for future generations, we do this by operating from our company’s unwavering values, learning, growing, and adjusting as we go.

As a Player Services Attendant for Gozzer Ranch you will be part of creating the Gozzer Ranch Experience. You may be asked to perform other tasks (outside of your key areas of responsibility) from time to time based on business needs. While performing all tasks at Gozzer Ranch we require passion and behavior that embodies our company values:

• PEOPLE ARE OUR PRIORITY
• WE RESPECT PEOPLE, PLACES, AND CULTURES
• WE DO THE RIGHT THING
• WE BELIEVE IN HAVING FUN

Your key areas of responsibility are outlined below:

Key Area #1: Member Experience and Vibe

• Greet our member and member guests promptly upon arrival
• Always provide our member and member guests prompt and professional service
• Exceed member and member guest expectations
• Create 100% guest satisfaction by providing our Gozzer brand behavior and genuine hospitality
• Give personal attention and take personal responsibility for a member and member guest experience

Key Area #2: Teamwork

• Work intentionally to include all co-workers
• Support golf professionals when needed
• Create good working relationships with ALL Gozzer Employees
• Maintain a courteous attitude toward ALL Gozzer Employees
• Be ready to do anything and everything that is asked of you in a timely manner

Key Area #3: Daily Operations Valet

• Use daily log to track all vehicles, passengers and bags that come through valet
• Communicate with multiple locations and departments to ensure timely service
• Transport to and from Lake Club, Lake Shore Lodge, Clubhouse, Spa and Red Barn
• Keep all club vehicles clean, stocked with appropriate supplies and maintain fuel levels
• Anticipate member/guest needs
• Communicate with outside service to coordinate arrivals and departures for Members/Guests golfing on property
• Keep the valet locations organized and clutter free
• Fire burning all day long and ensure firewood is properly stocked
• Coordinate with Res Services about car wash services
• Work with Food and Beverage staff to keep apprised of reservations and when departures are expected
• Good understanding of facilities and residence to assist with food deliveries

Key Area #4: Daily Operations Golf

• Ensure that you are greeting and engaging members whenever you encounter them so you can provide excellent service
• Cart Barn Management:
  • Maintaining a clean and organized bag storage area
  • Maintaining a clean and organized utility room
  • Keep up with daily laundry
  • Coordinate with team members about transporting golf carts to new cart barn
  • Daily golf cart services including detailing, storage, and preparation
• Practice facility management including:
  • Daily set up and break down of range tee
  • Communicating with the starter to organize groups to get them to the first tee in a timely manner
  • Picking and cleaning range balls
  • Maintaining a clean and professional environment
  • Proper usage of range picker including driving appropriately, slowly, and ensure gas is adequate
• Cart Staging and Cart Return:
  • Ensure Members/Guests are properly greeted as they come off the golf course
  • Maintain cleanliness of carts and golf clubs
  • Communicate with valet to coordinate arrivals and departures
  • Work with the cart barn to ensure proper cleaning and storing of golf carts
  • Responsible for keeping cold and hot towels fully stocked and fresh

Knowledge, Skill, and Abilities:

• Drivers License Required
• Comply with Idaho State Health and Wellness regulations
• Possess basic computer knowledge
• Ability to work effectively with all personality types
• Ability to understand and carry-out verbal and written instructions independently
• Ability to perform basic mathematical calculations correctly
• Ability to work weekends, holidays, morning, and nights
• Ability to work in all weather conditions and temperatures to include inside and outside areas
• Ability to perform light physical tasks, exerting up to 25 lbs. of force on a frequent basis and up to 75 lbs. on an occasional basis independently or with help
• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carrying.

About Discovery Land Company Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts throughout North America. We have grown to be the premier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their architectural styles, world-class amenities, and high levels of service. We don’t build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable. We are extremely grateful to be recognized as one of the world’s top mid-sized employers for 2018 by Forbes magazine. For more information about our company - http://www.discoverylandco.com

About Gozzer Ranch Golf & Lake Club Gozzer Ranch offers the perfect setting for living life to its fullest amid the grandeur and undisturbed beauty of the great Northwest. Whether you choose to spend these moments teaching your son or daughter to bait a hook, pampering yourself with a spa treatment, enjoying an unforgettable round of golf, or sailing in the summer breeze, these are the kinds of moments that create memories that will be cherished for generations to come - http://gozzerranchclub.com

• Drivers License Required
• Comply with Idaho State Health and Wellness regulations
• Possess basic computer knowledge
• Ability to work effectively with all personality types
• Ability to understand and carry-out verbal and written instructions independently
• Ability to perform basic mathematical calculations correctly
• Ability to work weekends, holidays, morning, and nights
• Ability to work in all weather conditions and temperatures to include inside and outside areas
• Ability to perform light physical tasks, exerting up to 25 lbs. of force on a frequent basis and up to 75 lbs. on an occasional basis independently or with help
• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carrying.