Player's Club Director - Casino oversees the activities of the Player's Club staff. Ensures customer satisfaction. Being a Player's Club Director - Casino develops and implements benefits, contests, and promotions designed to increase Player's Club membership and revenue for the casino. May require a bachelor's degree in area of specialty. Additionally, Player's Club Director - Casino typically reports to top management. The Player's Club Director - Casino typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Player's Club Director - Casino typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
*** $600 sign on bonus currently in effect for all new hires! ***
Summary:
Essential Duties and Responsibilities:
• Actively offers enrollment into Players’ Club tracking system and explains the benefits and/or rewards they can receive
• Issues meal, show, and gift “comps”
• Promotes entertainment events and assists with changing signs, marquees, and messages on EGDs
• Tracks player activity via the current players’ club tracking system
• Sells and issues tickets for various events and conducts Gift Shop sales
• Completes all paperwork associated with Gift Shop and ticket sales
• Assist guests at Coat Check
• Conducts all gaming floor promotions and assists with poker and blackjack tournaments
• Greet buses and distribute vouchers to bus patrons
• Maintains a clean and organized workstation and Players’ Club area
• May work in the Marketing office to assist with other marketing projects as requested
• May work parades and other events off site
• May work in entertainment center for VIP parties, meeting, etc.
• May perform other duties as assigned and/or related to Players’ Club Attendant duties
General Qualifications:
• Ability to perform cash/check/credit card sales transactions.
Education and/or Experience:
• Previous customer service experience preferred.
Clear All
0 Player's Club Director - Casino jobs found in Topeka, KS area