Policy Change Supervisor supervises a group of insurance policy change technicians to ensure that policy changes and requests are carried out according to established guidelines. Determines action on changes for which a policyholder has applied, but which are not covered by policy provisions, and computes costs or allowances for policy changes. Being a Policy Change Supervisor contacts policy owners and field agents with pertinent information that may affect a policy change. Does not have underwriting approval. Additionally, Policy Change Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Policy Change Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Policy Change Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
THE O'NEILL SCHOOL - IUPUI SP (IN-SPEA-IUINA)
The Paul H. O'Neill School of Public and Environmental Affairs at IU Indianapolis prepares students to address the issues of modern society in ways that more traditional schools overlook. Founded in 1972, the O'Neill School was the first school to combine public management, policy, and administration with the environmental sciences. It remains the largest public affairs and environmental studies school of its kind in the United States, with programs on both the Indianapolis and Bloomington campuses. The O'Neill School faculty and staff are committed to collaboration, professionalism and ongoing innovation in programs and research.
The IU Public Policy Institute (PPI) was created in 1992 as a multidisciplinary institute within the Paul H. O'Neill School of Public and Environmental Affairs. The Public Policy Institute delivers unbiased research and data-driven, objective, expert analysis, through different Centers, to help public, private, and nonprofit sectors make important decisions that directly impact the quality of life in Indiana and throughout the nation. Whether it's analyzing the financial needs for water and wastewater infrastructure in Indiana, or evaluating the effectiveness of public safety, schools, public health, and other agencies in providing services in a racially equitable manner, the Public Policy Institute provides the knowledge, data, and analysis that organizations need to make sound decisions without political agenda or ideological bias.
Department-Specific Responsibilities
General Responsibilities
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
WORK EXPERIENCE
Required
Preferred
SKILLS
Required
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Indianapolis, Indiana
This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.
For full-time staff employees, Indiana University offers a wide array of benefits including:
Learn more about our benefits by reviewing our online Benefits Brochure.
Career Level: Advanced
FLSA: Exempt
Job Function: Research
Job Family: Research Analysis
Click here to learn more about Indiana University's Job Framework.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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