Policy Change Supervisor supervises a group of insurance policy change technicians to ensure that policy changes and requests are carried out according to established guidelines. Determines action on changes for which a policyholder has applied, but which are not covered by policy provisions, and computes costs or allowances for policy changes. Being a Policy Change Supervisor contacts policy owners and field agents with pertinent information that may affect a policy change. Does not have underwriting approval. Additionally, Policy Change Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Policy Change Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Policy Change Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
The Manager at Valvoline Instant Oil Change (VIOC) is responsible to efficiently run one of our service centers nationwide. You will take pride in managing a service center from the bottom up, from daily tasks to reporting store profitability and recommending changes. Our managers direct the daily operations of all service center employees while ensuring corporate worth of the service center as a whole.
A day in the life of a Service Center Manager at VIOC is unpredictable and exciting.
Responsibilities include:
· Running successful service center overall according to costs and profits
· Understanding and adhering to both State and Federal laws in order to ensure compliance with corporate Human Resource, Legal and Environmental compliance
· Mentoring your team of employees to foster a collaborative work environment
· Maintaining a clean workspace that invites customers and provides comfort for them to return
· Developing local marketing programs to increase service center awareness
· Conduct training sessions (utilizing the Super Pro Training System) for service center employees and technicians
· Scheduling staff, ordering service center inventory and managing day-to-day obstacles
· Ensuring employees adhere to VIOC policies and procedures
Knowledge and Skills:
· Knowledge of cash handling procedures including cashier accountability and deposit control
· Knowledge of facility and safety control policies and practices
· Effective interpersonal, oral and written communication skills
· Ability to lift up to 50 pounds of weight
· Ability to stand on your feet for extended periods of time
· Must have reliable transportation
Work Experience and/or Education:
· High school diploma or equivalent
· 3 years of management experience
Benefits, Privileges and Growth Opportunities
· We offer medical, dental, and 401k
Working at Valvoline Instant Oil Change
We strive to recognize our current employees and promote from within. We also have many incoming managers who exude the attitude and experience to be very successful in this role. 98% of our Service Center Managers started working as an hourly employee of VIOC and grew to this managerial role.
By applying for the Service Center Manager position at VIOC, you are putting your career into your own hands. The opportunity lies far beyond a job with a clear career track. We value our employee’s honesty, push for effective work ethics, recognize achievement and focus on self-improvement and ongoing learning. Apply today to begin your path to success at VIOC.'
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Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
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Work Location: In person
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0 Policy Change Supervisor jobs found in Salisbury, NC area