Policy Change Supervisor supervises a group of insurance policy change technicians to ensure that policy changes and requests are carried out according to established guidelines. Determines action on changes for which a policyholder has applied, but which are not covered by policy provisions, and computes costs or allowances for policy changes. Being a Policy Change Supervisor contacts policy owners and field agents with pertinent information that may affect a policy change. Does not have underwriting approval. Additionally, Policy Change Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Policy Change Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Policy Change Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
FOR MORE INFORMATION OR TO APPLY, PLEASE CONTACT:
Katie Do, Director, Blair Search Partners 1855 1st Ave., Suite 300, San Diego, CA 92101 katie@blairsearchpartners.com
Please do not submit an application here. The application will not be reviewed. To apply, see above instructions.
WHAT WE DO
For more than 40 years, the San Diego Housing Commission (SDHC) has provided essential housing services to families and individuals with low-income and experiencing homelessness in the City of San Diego. SDHC has earned a national reputation as a model public housing agency, creating innovative programs to address the housing crisis in the City of San Diego – the eighth largest city in the nation and the second largest in California.
SDHC’s properties provide essential housing for seniors, families, and permanent supportive housing participants. The portfolio includes a wide range of units, including multifamily high-rise buildings, single-family homes, Single-Room Occupancy (SRO) units, and Accessory Dwelling Units (ADUs). SDHC also partners with third-party resident service providers to offer onsite supportive services for residents at many of these properties. For more information about SDHC, please visit: www.sdhc.org.
LEADERSHIP & CULTURE
Our vision: everyone in the City of San Diego has a home they can afford. This vision is both the foundation of our organizational culture and the shared commitment amongst our 390 team members across the agency. Leading us in this important work is Lisa Jones, an accomplished and long-serving executive at the Commission who was recently promoted into the role of President and Chief Executive Officer. In her more than 20 years of service in the areas of affordable housing and homelessness, Lisa has developed and implemented housing assistance approaches that focus on the unique needs of clients. Formerly serving as the SDHC’s Executive Vice President of Strategic Initiatives, she is just the sixth leader in the agency’s 45-year history, reflecting the agency’s stability, financial strength, and dedication to developing and advancing talented leaders from within the organization.
The Director of Public Policy will report to Molly Weber, SDHC’s Chief Policy and Strategy Officer. Molly is a seasoned policy and land use leader with hands-on experience directing strategic initiatives, building internal systems, and leading effective teams. Prior to joining SDHC, she served more than eight years with the City of San Diego in various senior-level positions including as Chief of Staff to now Assembly member Chris Ward.
SDHC is committed to training, development, and internal promotion, within a stable culture that supports team members personally and professionally. Our exceptional employee benefits package is another reflection of that commitment to building tenure and strong professional expertise.
COMPENSATION & BENEFITS
• Salary – $120,000 - $140,000 DOE
• 9/80 compressed work schedule with alternating Fridays off
• Employer-paid pension contribution of 14% to base salary
• 457 tax-deferred savings plan with a 1.5% employer match
• Compensation for exceeding performance expectations
• Medical, dental, vision, and life insurance
• Flexible spending account
• PTO: 28 days of annual leave, 14 paid holidays
• Tuition reimbursement of up to $5,000 annually, training opportunities, and mentoring program
• Wellness and employee assistance programs
• Rewards and recognition program
• Car allowance
LOCATION
This is a hybrid role with an office located at 1122 Broadway, Suite 300, San Diego, CA 92101.
POSITION SUMMARY
Reporting to the Chief Strategy and Policy Officer, the Director of Policy is responsible for developing and implementing SDHC’s policy platform and advocating for resources to help implement strategic initiatives and deliver more resources to help San Diegans. This is a highly visible position, interfacing with a wide array of colleagues and stakeholders, both internally and externally, including members of the Housing Authority and their staff, members of the SDHC Board of Commissioners, senior SDHC staff, the government officials at the federal and state level, statewide coalitions, community partners, and more. This position will leverage and expand relationships with these stakeholders to share SDHC programs and policy recommendations, secure funding, and shape legislation affecting SDHC and its clients.
The Director will join a dynamic team of policy professionals and consultants working collaboratively to advocate for SDHC and its clients. Each team member is committed to SDHC’s mission and cares deeply about their work.
DUTIES & RESPONSIBILITIES
Background Profile:
FOR MORE INFORMATION OR TO APPLY, PLEASE CONTACT:
Katie Do, Director, Blair Search Partners 1855 1st Ave., Suite 300, San Diego, CA 92101 katie@blairsearchpartners.com
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