Policy Change Supervisor jobs in San Francisco, CA
Policy Change Supervisor supervises a group of insurance policy change technicians to ensure that policy changes and requests are carried out according to established guidelines. Determines action on changes for which a policyholder has applied, but which are not covered by policy provisions, and computes costs or allowances for policy changes. Being a Policy Change Supervisor contacts policy owners and field agents with pertinent information that may affect a policy change. Does not have underwriting approval. Additionally, Policy Change Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Policy Change Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Policy Change Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Policy Change Supervisor jobs
- CHANGE
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San Francisco, CA
FULL_TIME
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About Change
At Change our mission is clear: to power every dollar donated online. Change's platform enables businesses to donate to 1.5 million nonprofits while building deeper connections with their customers. Trusted by fintech leaders like Brex and beauty innovators like Topicals, Change is spearheading the next generation of giving through transparent and efficient payments.
Job Description
As the Customer Success Manager at Change, your primary goal is to champion customer satisfaction and growth. Your role includes conducting regular check-ins, identifying growth opportunities, and overseeing key payment operations, all aimed at fostering long-term customer relationships. You're the key link between the sales, finance, and product teams at Change, facilitating a smooth onboarding journey for new customers. You will love this job if you are a natural relationship builder with a keen sense of detail.
Responsibilities
- Develop and evangelize Change's customer success processes
- Foster strong relationships with our customer base by conducting regular calls and championing their needs internally
- Serve as the trusted advisor for payments and compliance, educating customers about our product benefits and offering insights on charitable giving
- Identify and pursue expansion opportunities within our customer base in coordination with the sales team
- Gather customer insights and feedback to guide the product roadmap
- Quickly address customer inquiries and keep all FAQs up-to-date
Who you are
- 2 years of experience in a client-facing role, ideally customer success, account management, or sales
- Great at building processes from the ground up, detail-oriented, and have excellent time management skills
- Adaptable, driven, and excited to work in a fast-paced, evolving environment
- Eager to learn about payment processing and giving compliance
- Excellent communication and relationship-building skills
- Able to work from our office in San Francisco's financial district
- Bonus points for startup experience
Pay and benefits
- Work with the most talented team in giving tech
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Competitive salary, equity, and benefits package
- Health, Vision, Dental, 401K
- Unlimited PTO
- The base salary is $75,000- $90,000 USD. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors.
- If you are extended an offer, that offer will be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you solely for employment purposes.
- 18 Days Ago
- Climate Policy Initiative
-
San Francisco, CA
FULL_TIME
- Job Title: Analyst Reports to: Manager, Climate Finance Location: San Francisco, or Washington DC Contract: Full Time, Hybrid Salary: $65,000 - $82,000 depending on experience) Updated: March 2024 Abo...
- 19 Days Ago
- Office of Field Policy and Management
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San Francisco, CA
OTHER
- This position will serve as a student trainee and will receive training in analytical methods used to develop objectively based information in support of administrative and programmatic planning, deve...
- 9 Days Ago
- PUBLIC POLICY INSTITUTE OF CALIFORNIA
-
San Francisco, CA
FULL_TIME
- Reporting to the vice president of communications, the director of development is responsible for planning and implementing a comprehensive fundraising program at the Public Policy Institute of Califo...
- 1 Month Ago
- PUBLIC POLICY INSTITUTE OF CALIFORNIA
-
San Francisco, CA
TEMPORARY
- Part-time, limited term positionAbout PPICPublic Policy Institute of California (PPIC) is a nonprofit, nonpartisan think tank, whose mission is to inform and improve public policy in California throug...
- 1 Month Ago
- Campaign for Moe Jamil for San Francisco District 3 Supervisor
-
San Francisco, CA
FULL_TIME
- We are seeking a highly motivated individual to join Team Jamil. As a Campaign Manager, you will be responsible for managing field operation, voter outreach, media content and more. This position play...
- 14 Days Ago
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0 Policy Change Supervisor jobs found in San Francisco, CA area
About San Francisco, California
were up 4.5% from a year ago