Policy Change Supervisor jobs in Springfield, MO

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work to together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.

The Policy Specialist (Garage Department) provides support to Account Executives and Producers by processing policies and endorsements; and entering new business submissions into Jencap's agency management system. They work closely with hundreds of accounts, making sure each policy and endorsement is accurate and sent out in a timely manner, meeting our carriers' expectations and guidelines.

Responsibilities:

• Work closely with Underwriting Assistants and Renewal Underwriters to help issue endorsements
• Reviewing and analyzing insurance policies for accuracy and completeness
• Processing insurance claims efficiently and accurately
• Keeping abreast of industry standards, regulations, and changes in insurance policies
• Supporting team members and fostering a positive work environment

Requirements:

• Ability to effectively prioritize & multi-task with a sense of urgency
• Familiarity with extensive insurance terminology
• Familiarity with coverage forms of Garage policies
• Working knowledge of various carrier rating systems
• Strong Organizational & Time Management Skills
• Energetic & Positive Attitude
• Good phone and customer service skills
• Proficient computer skills
• Pays attention to detail
• Ability to produce quality work that is accurate, thorough, & neat
• Demonstrate proper judgement & decision-making skills
• Receptive to new/alternative ideas & willing to modify an approach &/or adapt to changing circumstances
• Possess critical-thinking skills