Policy Services Technician
About the Job
Universal Shield Insurance Group (and its member companies – Universal Fire & Casualty Insurance Company (www.ufcic.com) and Shield Indemnity Inc) has an opening for an experienced Policy Services Technician in our Dublin, Ohio office at 6185 Emerald Parkway (Columbus suburb)and or our Marengo, Ohio office at 15 South Main St. Partial work from home is available as agreed by team leader and management.
Guided by an entrepreneurial spirit, Universal Shield Insurance Group is a hybrid property and casualty insurer and insurtech that provides innovative insurance solutions to underserved markets for small businesses on both an admitted and surplus lines basis. Via online state-of-the-art agency portals, we design our products intuitively and device agnostic to accelerate competitive underwriting decisions for our partners and customers.
Our Policy Services Department seeks an experienced typist who is a self-starter, an accomplished multi-tasker, and who strives to deliver world-class service to key stakeholders (internal team members, company underwriters, agents, producers, and customers).
This position is an excellent opportunity to support a growing insurance company led by experienced insurance professionals with a long history of working together and a proven track record of success.
This is also an opportunity to develop commercial insurance underwriting skills and professional designations while serving as a Policy Services Technician with training and company-paid professional designation self-training through “The Institutes.”
Key Responsibilities:
- Rate & Issue system generated and manually issue policies, including Renewals.
- Communicate daily with agents as needed.
- Provides Underwriting Support.
- Prepares documents for requested form of delivery, which may include digital methods (e-mail, cloud upload).
- Maintains files and records as requested and according to departmental policies and procedures.
- Performs other related duties as assigned.
- Ability to interact with others in a professional manner.
- Attendance.
Job Requirements:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Understanding of basic office practices, procedures, and equipment.
- Ability to type at least 55 WPM.
- Ability to operate a calculator or ten-key by touch.
- Ability to understand and execute oral and written instructions with minimal supervision; willingness to request clarification as needed.
- Proficient with Microsoft Office Suite or related software.
Hourly Pay Range: This is a non-exempt position with an hourly pay range of $20.00-$25.00 per hour (negotiable based on experience)
Universal Shield Insurance Group offers an industry-competitive benefits package including health insurance with a company-contributed HSA, dental insurance, vision coverage, short-term disability insurance, long-term disability insurance, AD&D insurance, Employee Assistance Program (EAP), and other lifestyle and family-friendly and work/life balance benefits. We also offer a company-matched 401K, PTO for employees, and other ancillary workforce benefits. Applicants selected for interviews will receive more information on our full company benefit program.
Universal Shield Insurance Group (and its member companies – Universal Fire & Casualty Insurance Company and Shield Indemnity Inc) is an equal opportunity employer. Discrimination of any kind, including race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, or on any basis prohibited by federal, state, or local law, is not tolerated at Universal Shield Insurance Group.