Policy Processing Clerk, Sr. jobs in Lafayette, LA

Overview:
The Policy and Development Analyst creates policies and procedures for Taylors’ International Services to support the company's mission. The Policy and Development Analyst is responsible for the management, maintenance, and creation of company policies, procedures, and processes. Developing technical documents to support employees in the performance of their duties. Developing training programs to educate personnel on company policies, procedures, and processes. Implementing and developing key performance indicators, and metrics that can be used to analyze system performance ( ISO and Lean Six Sigma). Utilize data analytics to develop presentations and reports for executive management to use to determine the effectiveness of our processes and programs. Must be able to develop presentations that can be presented to internal and external stakeholders that are professional and easily interpreted. Be able to develop and formulate strategies for continuous improvements at domestic and international locations based on customer needs data analysis and or management direction. The Policy Review Analyst/Developer will serve as the document controller for the company. This position may work with contract personnel and or temporary staff to complete assignments. Discretion, independent judgment, and confidentiality in the performance of job duties is an essential part of this role. This role requires someone who is adaptable to new challenges and is solution-oriented and willing to learn skills specifically related to the company's operational requirements.

EXAMPLES OF DUTIES: (This list may not include all the duties assigned)

· Writes and edits technical documents including reference manuals and product manuals.

· Writes, interprets, and edits procedural documentation such as user guides and manuals.

· Determines the type of publication that will best serve the project requirements.

· Meets with field personnel, engineers, programmers, and project managers to learn about specific products or processes.

· Researches product samples to fully understand the product and determine specifications that match requirements.

· Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.

· Plans writing processes and sets timelines and deadlines.

· Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process.

· Gathers feedback from customers, designers, and manufacturers to improve technical documents.

· Develop forms, checklists, and spreadsheets as required.

· Performs other related duties as assigned.

· Reads and interprets regulations and standards to develop compliance doctrine for the organization.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills, & Abilities:

· Excellent verbal and written communication skills.

· Excellent writing and grammatical skills.

· Excellent organizational skills and attention to detail.

· Ability to present complex data in clear, concise text.

· Ability to meet deadlines and work independently.

· Ability to edit and proofread the work of colleagues.

· Proficient with Microsoft Office Suite or related software.

· Ability to work independently and as part of a team.

· Ability to multi-task while working with internal customers.

· Excellent organizational skills.

· Attention to detail is a must.

· Willingness to attend specialized training and or to attend training to advance their current skill set.

· Education: Bachelor’s degree in English, Technical Writing, or related field required.

· Experience: Minimum of 1-2 years of relevant experience in an office environment.

We offer competitive compensation packages including benefits such as health insurance, retirement plans, paid time off, professional development opportunities, and more. Join our team of dedicated professionals who are committed to making a difference through effective policy analysis.

Note: This is a paid position. Internship positions must also be compensated according to labor laws and regulations.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Flexible schedule
• Health savings account

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Lafayette, LA 70508: Relocate before starting work (Required)

Work Location: In person