Print Production Coordinator initiates requests for competitive bids and negotiates with vendors and suppliers to perform print jobs for direct mail, seasonal promotions, sales collateral, and other printed media. Prepares estimates and cost analysis reports for internal budget approval. Being a Print Production Coordinator coordinates and prioritizes print production schedules and print specifications. Reviews all artwork and copy prior to delivery to printers for accuracy and formats. Additionally, Print Production Coordinator reviews and approves mock-ups and proofs, performs final quality assurance. Requires a bachelor's degree. Typically reports to a supervisor or manager. The Print Production Coordinator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Print Production Coordinator typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Archer Group, a division of Lake Holdings Corp, is looking for a Customer Service Representative to join the team.
A Customer Service Representative (CSR) plays a vital role in establishing the relationship between a company and its clients. They act as the first point of contact for customers seeking assistance, information, or support regarding products or services. The job involves a mix of communication, problem-solving, and customer care skills. Here's a comprehensive job description for a Customer Service Representative:
Job Title: Customer Service Representative
Reports To: General ManagerJob Overview:
The Customer Service Representative will interact with the company's customers to provide them with information to address inquiries regarding products and services. In addition, they will deal with and help resolve any customer complaints.
Responsibilities:
● Provide accurate, valid, and complete information by using the right methods/tools.
● Manage large amounts of incoming calls, emails, and customer service inquiries.
● Identify and assess customers’ needs to achieve satisfaction.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
● Keep records of customer interactions, process customer accounts, and file documents.
● Follow communication procedures, guidelines, and policies.
● Go the extra mile to engage customers.
● Work with customer service manager to ensure proper customer service is being delivered.
● Close out or open call records.
● Compile reports on overall customer satisfaction.
● Perform other duties as required.
Requirements:
● Proven customer support experience or experience as a client service representative.
● Strong phone contact handling skills and active listening.
● Familiarity with CRM systems and practices.
● Customer orientation and ability to adapt/respond to different types of characters.
● Excellent communication and presentation skills.
● Ability to multitask, prioritize, and manage time effectively.
● High school diploma or equivalent; college degree preferred.
Skills:
● Empathy: Understanding and sharing the feelings of others.
● Problem-solving: Effectively resolving issues that customers face.
● Communication: Clearly conveying information and ideas through a variety of media to individuals or groups.
● Adaptability: Adjusting to new conditions and effectively dealing with change.
● Patience: Demonstrating self-control in the face of provocation or challenge.
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
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0 Print Production Coordinator jobs found in Asheville, NC area