Product/Brand Management Analyst jobs in Schenectady, NY

Product/Brand Management Analyst prepares marketing strategies and supports implementation programs for a product, product line, or brand. Researches customer preferences and evaluates product performance to develop effective product and brand positioning and strategies. Being a Product/Brand Management Analyst partners with sales to ensure that customer targets and product messaging are effective. Develops metrics used to conduct an ongoing analysis of the effectiveness and value of marketing programs. Additionally, Product/Brand Management Analyst utilizes metrics to collaborate with stakeholders to design, produce, and distribute effective marketing materials that reflect the brand and product identity. Typically requires a bachelor's degree. Typically reports to a manager. The Product/Brand Management Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Product/Brand Management Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Help Desk Analyst with Top Secret Clearance
  • Information Management Group, Inc.
  • Schenectady, NY FULL_TIME
  • Help Desk Analyst with Top Secret Clearance
    Job Locations US-NY-Schenectady
    Job ID 2023-5136 # of Openings 6 Category Technical Services & Operations
    Opportunity

    IMG is looking for a Cleared Help Desk Analyst to support a new project in Schenectady, NY. This individual must have an active DOE Q clearance or an active DOD Top Secret clearance at a minimum. This individual will be a full-time employee and will be responsible for providing Help Desk services to coordinate and respond to Incidents and Service Requests made by end users, technical staff, and external vendors.

    Help Desk Analyst duties and responsibilities include:

      Improve IT customer service and Incident Resolution speed through expanded service hours,
      self-service abilities, and skilled Help Desk staff in the areas of industry-standard IT products.
    • Improve efficiency and effectiveness by adopting Supplier-leveraged knowledge
      databases and best practices in the areas of customer reporting, logging, tracking, resolving of IT
      Incidents and Service Requests.
    • Improve efficiency and effectiveness by early identification and addressing of root causes of
      technical incidents, including working with specialized entities for resolution.
    • Have the ability to acquire skilled Help Desk support for new technologies early in their life cycle,
      while maintaining support for older technologies.

    Help Desk Analysts will be required to perform the following non-inclusive list of tasks:

    • Perform work in accordance with all applicable FMP Standard Operating Procedures (SOPs),
      High Risk Procedures (HRPs) and corporate standard policies and procedures.
    • Triage tickets via two (2) communication channels: telephone, web, and walk-ins. FMP's
      current Help Desk provides phone support and support through tickets submitted by
      personnel via the web. Triage and basic troubleshooting/resolution.
    • Maintain ticketing system knowledgebase through flagging incorrect articles and making
      minor edits or revisions, as well as suggesting new articles and deleting outdated articles.
    Qualifications

    Candidates must have the following combination of knowledge and skill to be considered:

    • Must have an active DOE Q clearance or an active DOD Top Secret
    • Previous IT help desk/call center experience, with basic understanding of the MS Office
      software suite, computer equipment (i.e. monitors, printers, scanners, CPU, network
      connections), and core client system software in a predominately Windows-based
      environment, coupled with one of the following:
      • High School diploma or equivalent and a minimum of seven (7) years of relevant
        experience; or Associate degree in related field from an accredited college or
        university and a minimum of five (5) years of relevant experience; or Bachelor degree
        in a related field from an accredited college or university and a minimum of one (1)
        year of relevant experience.
    • Demonstrated record of providing strong customer service skills.
    • Demonstrated ability to articulate technical solutions and concepts through verbal and written
      communications in a clear and concise manner.
    • Demonstrated multi-tasking and prioritization abilities.

    Hourly rate: $25-35

    About IMG

    Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for more than 35 years.Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


    Information Management Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin .

     

  • 20 Days Ago

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Help Desk Analyst with Top Secret Clearance
  • IMG Information Management Group, Inc.
  • Schenectady, NY OTHER
  • Opportunity IMG is looking for a Cleared Help Desk Analyst to support a new project in Schenectady, NY. This individual must have an active DOE Q clearance or an active DOD Top Secret clearance at a m...
  • 26 Days Ago

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Help Desk Analyst (must be able to obtain a TS Clearance)
  • Information Management Group, Inc.
  • Schenectady, NY FULL_TIME
  • Help Desk Analyst (must be able to obtain a TS Clearance) Job Locations US-NY-Schenectady Job ID 2023-5555 # of Openings 6 Category Technical Services & Operations Opportunity IMG is looking for a cle...
  • 23 Days Ago

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Help Desk Analyst (must be able to obtain a TS Clearance)
  • IMG Information Management Group, Inc.
  • Schenectady, NY OTHER
  • Opportunity IMG is looking for a clearable Help Desk Analyst. Individual must obtain an active DOD Top Secret clearance. Once approved by customer, the individual will be responsible for providing hel...
  • 26 Days Ago

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Registered Nurse (RN) –Supportive Management
  • The W Management Group LLC
  • Scotia, NY FULL_TIME
  • Overview Registered Nurse (RN) - Supportive Management • Excellent Benefits • Flexible Scheduling • Team Environment Scotia Mansion of The W Group is seeking a Full Time Registered Nurse with expertis...
  • 16 Days Ago

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Management trainee
  • CVS
  • Saratoga Springs, NY FULL_TIME
  • The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key...
  • 1 Day Ago

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0 Product/Brand Management Analyst jobs found in Schenectady, NY area

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Account Opening Analyst
  • Constantin Control Associates LP
  • Cohoes, NY
  • Job Description Job Description Financial Services firm located in Cohoes NY has an immediate need for an Account Openin...
  • 3/28/2024 12:00:00 AM

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Sr Analyst Production Planning & Control
  • Global Foundries
  • Ballston Lake, NY
  • About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of...
  • 3/28/2024 12:00:00 AM

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Lead Analyst- IT Global Finance- SAP FICO/Material Manager
  • Murtech Staffing and Solutions
  • Schenectady, NY
  • Job Description Job Description Title: Lead Analyst- IT Global Finance- SAP FICO/Material Manager Location: Niskayuna, N...
  • 3/28/2024 12:00:00 AM

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Configuration Analyst Senior
  • General Dynamics Information Technology
  • Menands, NY
  • Configuration Analyst Senior Transform technology into opportunity as a Configuration Analyst Senior with GDIT. A career...
  • 3/28/2024 12:00:00 AM

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Inventory Manager
  • Protective Industrial Products
  • Latham, NY
  • Job Description Job Description JOB SUMMARY PIP Global Safety (PIP), a leader in global safety, is a global supplier and...
  • 3/26/2024 12:00:00 AM

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Transportation Logistics Analyst - International
  • SI Group
  • Schenectady, NY
  • Job Description At SI Group, we aspire for all employees to live and work to their full potential. We foster a unique en...
  • 3/25/2024 12:00:00 AM

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Asset & Wealth Management - AYCO - Account Opening - Support
  • Russell Tobin
  • Cohoes, NY
  • Job Description Job Description Russell Tobin is looking to hire an Asset & Wealth Management - AYCO - Account Opening –...
  • 3/25/2024 12:00:00 AM

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Entry Level Financial Analyst
  • Momentum Resource Solutions
  • Cohoes, NY
  • Job Description Job Description Our client, a multinational investment firm, is in search of an Accounting Opening Opera...
  • 3/24/2024 12:00:00 AM

Schenectady (/skəˈnɛktədi/) is a city in Schenectady County, New York, United States, of which it is the county seat. As of the 2010 census, the city had a population of 66,135. The name "Schenectady" is derived from a Mohawk word, skahnéhtati, meaning "beyond the pines". Schenectady was founded on the south side of the Mohawk River by Dutch colonists in the 17th century, many from the Albany area. They were prohibited from the fur trade by the Albany monopoly, which kept its control after the English takeover in 1664. Residents of the new village developed farms on strip plots along the rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Product/Brand Management Analyst jobs
$65,174 to $82,871
Schenectady, New York area prices
were up 1.5% from a year ago

Product/Brand Management Analyst in Troy, NY
So there is often some confusion around the breakdown in role and responsibility between product managers and business analysts, who are typically known for doing this work.
February 21, 2020
Product/Brand Management Analyst in Battle Creek, MI
Product management is one of the newer disciplines in technology companies.
January 03, 2020
Product/Brand Management Analyst in Boston, MA
Balsam Brands is looking for a Reputation Management Analyst who will be executing tasks and duties relating to Social Media and Reputation Management.
November 30, 2019