Product/Brand Management Manager jobs in Knoxville, TN

Description

ABOUT US

We are a full-service, commercial real estate firm that delivers highly specialized Asset Management Services and focuses primarily on Manufactured Housing and Self-Storage. We own and operate over 100 properties across 27 states. We are seeking innovative, passionate, and motivated individuals looking for an opportunity to join a fast-growing organization with tremendous professional growth opportunities. Our achievements hinge on our capacity to implement our guiding principles, fostering a distinctive organizational culture that sets us apart from others. Only by doing so can we cultivate an atmosphere where meaningful relationships and productive work converge, paving the way for continuous improvement and innovation. Our team is made up of uniquely qualified, professional individuals who understand the complexities and challenges of acquiring and managing our key assets. We are known for providing a space where your contributions are valued, your ideas are heard, and the value you provide is recognized through career advancement and financial opportunities.

POSITION PURPOSE

Osprey Management has an immediate opening for an outgoing Multi-site Facility Manager to be a leader at three Self Storage locations in the Vonore, Loudon and Telico areas. The ideal candidate for the Multi-site Facility Manager position would have a minimum of 2 years retail sales, customer service experience and management experience, along with strong multitasking abilities.

BENEFITS AS MULTI-SITE FACILITY MANAGER:

• Competitive Starting Salary of $46,000-$48,000 / year)
• Monthly Bonus Opportunities 
• $500 employer contribution towards medical premium (available after 60 days)
• Dental, Vision and other supplementary benefits available
• Holiday Pay
• Paid Time Off (PTO)
• Work/Home Life Balance

POSITION PURPOSE AS MULTI-SITE FACILITY MANAGER:

As the Multi-site Facility Manager, you will be responsible for the day-to-day operation of the self-storage facilities including sales/leasing, keeping the property clean, promoting tenant protection plans, managing account receivables and providing tours of the property. In addition, you will assist with the collections of delinquent units and must be able to offer exceptional customer service both in person and on the phone. The ideal candidate will have an entrepreneurial spirit and a drive to help the facilities succeed! This position also assists with cleanup of the property and light yard work, etc. as needed.

JOB RESPONSIBILITIES & REQUIREMENTS AS MULTI-SITE FACILITY MANAGER:

• Preparing auction units according to procedure and lien laws as needed
• Handle customer inquiries or problems in a courteous, professional, and timely manner
• Meet sales goals for insurance, merchandise, and rentals
• Keep a cash till balanced and well documented. Count cash and handle money by completing close of day processes
• Perform company policies in opening/closing the office each day
• Respond to customer inquiries and resolve complaints.
• Renting storage spaces based on customers’ needs
• Provide outstanding customer service and build excellent rapport with new and existing customers
• Accept payments and complete daily bank deposits
• Keep the property and office clean and tidy 
• Daily property walks to perform lock checks and show units to customers
• Other general office duties
• Keep outdoor areas and walkways clear of trash and debris
• Perform minor repairs: changing light bulbs, replacing door latches, roll up door repairs, minor electrical, gate controls, metal roofing maintenance
• Assist with maintenance projects as required including light landscaping
• Multi-task and manage multiple projects
• Supervise projects with vendors

QUALIFICATIONS:

• Experience managing multiple facilities is a plus
• Willingness to work respectfully with people of diverse backgrounds
• 2-3 years of managerial experience
• Basic computer skills and proficiency in Microsoft Word & Excel
• Strong written and verbal communication
• Professional presentation
• Must have a flexible schedule with weekend availability
• Ability to solve problems involving tenant ledgers, personnel, equipment/maintenance issues, emergency situations, etc.
• Willingness to learn and a drive to improve facility performance
• Ability to lift to 50 pounds is required
• Valid driver's license 
• Must be able to pass background check

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