Product/Brand Management Manager leads the design and implementation of marketing activities to maximize sales of a brand. Researches customer preferences and evaluates product performance to develop effective product and brand positioning and strategies. Being a Product/Brand Management Manager coordinates workload and designates tasks or projects to a team of analysts. Partners with sales to ensure that customer targets and product messaging are effective. Additionally, Product/Brand Management Manager develops metrics used to conduct an ongoing analysis of the effectiveness and value of marketing programs. Utilizes metrics to collaborate with stakeholders to design, produce, and distribute effective marketing materials that reflect the brand and product identity. Acts as a source of knowledge for complex or unusual requests. Requires a bachelor's degree. Typically reports to a manager. The Product/Brand Management Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Product/Brand Management Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Service Manager
Position Summary:
We are seeking a highly motivated and enthusiastic individual to serve as Service Manager for a rapidly growing and dynamic property management organization. The Service Manager is responsible for the general maintenance of the apartment community including performing repairs, troubleshooting, apartment turnover, and performing preventative maintenance.
What You Will Do:
· Complete repairs within resident's apartments within the apartment community. This could include plumbing, HVAC, kitchen equipment, painting, and other minor repairs.
· Respond to all on-call emergencies in a timely manner.
· Complete service requests in 24 hours or update resident and property management what is needed/ordered for the repair.
· Partner with the Property Manager to align budget parameters, expectations, recommendations, needs, to ensure a cohesive always go forward plan.
· Inspect grounds, buildings, and other community features daily to identify required maintenance tasks, minimize liability concerns, and ensure excellent curb appeal.
· Provide an elevated level of customer service and professionalism, we work in people's homes.
· Lead and participate in training classes, development plans, online learning, and meetings
· Lead and ensure that all safety guidelines, recommendations comply per company standards
Who You Are:
· Minimum of 5 years’ experience in the Multi-family industry in a Service/Maintenance position.
· HVAC Experience in apartment maintenance including electrical & plumbing diagnostics/repair, and HVAC certification (CFC type 2).
· Experience in apartment maintenance including basic electrical & plumbing diagnostics/repair preferred.
· Above average ability to communicate with clients and with co-workers both verbally and in writing.
· Basic personal computer skills and ability to learn specialized software.
· Ability to work a varied schedule, including some weekends, holidays, and a rotating on call schedule.
· Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws.
· You have reliable way to get to work
· Willing to travel to different sites if needed to support other communities
· Must have ability to stoop, stand, climb, frequently lift a minimum of 50 lbs. of equipment, tools, and ladders
· Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine
Involves movement between departments, floors, and properties to facilitate work
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0 Product/Brand Management Manager jobs found in Richmond, VA area