Product/Brand Management Manager, Sr. manages, develops, and implements marketing activities to maximize sales of an assigned brand. Analyzes brand performance, brand competitiveness, and product trends in the marketplace and develops marketing strategies for a brand. Being a Product/Brand Management Manager, Sr. reviews marketing metrics to determine the effectiveness and value of marketing strategies or campaigns. Leads the development, curation, and deployment of marketing content and identifies appropriate sales channels. Additionally, Product/Brand Management Manager, Sr. translates marketing initiatives into specific projects and actionable plans. Works with management and team leaders to identify and implement appropriate sales strategies or improve direction for current campaigns. Ensures product and brand initiatives are consistent and support the organization's public image. Requires a bachelor's degree. Typically reports to a director. The Product/Brand Management Manager, Sr. manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Product/Brand Management Manager, Sr. typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our automotive service department. Your main goal will be to ensure exceptional customer service and efficient service delivery. If you have a strong background in auto service management and possess excellent leadership skills, we encourage you to apply.
Responsibilities:
- Manage and supervise the automotive service department
- Ensure efficient workflow and timely completion of service tasks
- Provide guidance and support to service technicians
- Conduct performance evaluations and provide feedback for improvement
- Develop and implement strategies to increase customer satisfaction and retention
- Handle customer inquiries, complaints, and escalations in a professional manner
- Collaborate with other departments to optimize overall business operations
- Monitor inventory levels and order necessary supplies as needed
- Stay up-to-date with industry trends and advancements in automotive technology
Skills:
- Strong background in auto service management
- Proficient in automotive diagnostics and repairs
- Knowledge of shocks, struts, suspension systems, air brakes, and diesel engine repair
- Excellent leadership and team management skills
- Exceptional customer service abilities
- Strong problem-solving and decision-making skills
- Excellent communication and interpersonal skills
This is an excellent opportunity for a skilled Service Manager to join our team. We offer competitive compensation, benefits package, and opportunities for career advancement. If you meet the requirements outlined above, we encourage you to apply.
Job Type: Full-time
Pay: $59,000.00 - $79,000.00 per year
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Work Location: In person
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