Product Marketing Analyst jobs in Knoxville, TN

Since 1991, companies focused on supply chain innovation have turned to DRS for our industry leading services and solutions to maintain their competitive edge in the dynamic space of reverse logistics. Our leadership team inspires and motivates the DRS family to do the right thing and make a positive difference for our clients, our partners and the communities we operate in. We are proud of the level of trust we have earned in the supply chain industry.

Essential Job Functions:

• Administrative management of sales to purchasing customers
• Receiving customer Purchas Orders and ensuring all details of sale are accurate and PO’s are filed correctly in Teams/SharePoint
• Gathering invoice packet material and sending to customer via email utilizing established verbiage template
• Ensuring timely payment from customers without payment terms
• Maintain sales logs in SharePoint with accurate and up-to-date information
• Assisting customers with questions regarding invoicing
• Researching issues reported by purchasing customers regarding their orders and creating/issuing any correlating credits
• Administrative management for Liquidation Events
• Creating file management system in Teams/SharePoint for each new event
• Creating sales files for the Asset Recovery team utilizing excel templates
• Tracking and recording all sales/bids
• Analyzing bids and notating best course of action for final order submissions (to be reviewed with Director of Remarketing Services and CFO)
• Creating final POs to send to manufacturer
• Analyzing and invoicing received goods for each event and produce “Shortages Report” for the Asset Recovery team
• Working with our proprietary software to maintain manufacturer updates on product detail and adjustments, including formatting data in Excel templates
• Various reporting including weekly sales, inventory updates, special projects and tracking
• Preplanning with the Operations management team and providing work instruction clearly and effectively
• Coordinating inbounds/logistics with the Director of Transportation and Shippers
• Account management with Manufacturer partner
• Communicating and addressing issues with any sales or logistics
• Submitting any opportunity orders/sales with all relevant details
• Tracking/assisting with coordination of inbounds to our Alcoa facility
• Maintaining specific ship-to/from documents in Teams/SharePoint

Minimum Position Qualifications:

• Strong oral and written communication
• Strong problem solving, decision making and critical thinking skills
• Strong organizational, planning and time management skills with attention to detail
• Strong computer skills with focused experience in Microsoft Excel and Outlook
• Ability to multitask and perform with a strong sense of urgency, high energy, and enthusiasm

DRS Product Returns offers a comprehensive benefit package, including: health and dental insurance, company paid LTD and life insurance, paid vacation and holidays.

Job Type: Full-time

Pay: $18.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Travel requirement:

• No travel

Experience:

• Customer Service: 2 years (Required)
• Microsoft Excel: 3 years (Required)
• Invoicing: 2 years (Required)
• Excel Pivot Tables and VLookups: 2 years (Preferred)

Work Location: In person