Production Control Manager manages the day-to-day tactical production control planning, scheduling, flow of materials, and monitoring to achieve goals and objectives for delivery dates, output quality, volume, cost, and optimization. Oversees scheduling and the development of methods to allocate and control resources and materials effectively. Being a Production Control Manager establishes monitoring tools and processes to identify and plan for problems with waste, inefficiencies, and inventory in production operations. Recommends improvements to production technology and processes. Additionally, Production Control Manager collaborates with internal and external stakeholders to develop effective planning methodologies and best practices. Requires a bachelor's degree. Typically reports to a director. The Production Control Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Production Control Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Responsibilities: - Manage and oversee the daily operations of the service department - Provide exceptional customer service and ensure customer satisfaction - Train, mentor, and supervise service technicians and support staff - Schedule and prioritize service appointments to maximize efficiency - Upsell additional services and products to customers - Perform automotive repairs and maintenance as needed - Diagnose and troubleshoot vehicle issues - Conduct oil changes, brake repairs, tire services, shocks/struts replacements, and other automotive repairs - Handle cash transactions and maintain accurate records - Communicate with customers regarding vehicle status and repair estimates Experience: - Minimum of [X] years of experience in automotive repair and service management - Strong knowledge of air brakes, transmission systems, and auto estimating - Proficient in performing oil changes, brake repairs, tire services, shocks/struts replacements, and other automotive repairs - Excellent customer service skills with the ability to effectively communicate with customers and address their concerns - Proven track record of successfully managing a team of service technicians - Experience in upselling additional services and products to customers Note: Please do not include any contact information such as email or phone number in the job description.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Day range:
Shift:
Ability to Relocate:
Work Location: In person
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