Production Scheduler jobs in Santa Cruz, CA

The Appointment Scheduler uses their courteous phone manner and positive attitude to increase business opportunities. This is a full time time position.

Required duties include:

• Inbound calls and follow-up calls with a commitment to increase our existing customer's service satisfaction
• Address customer concerns and escalate them as needed
• Reschedule no-show customer appointments
• Update customer information in database
• Respond to customer website requests
• Notify necessary departments when an appointment is scheduled
• Assist with other duties, as assigned

Qualifications:

• Prior experience handling customer inquiries by phone
• Professional work ethic and appearance
• Excellent communication and customer service skills
• Ability to stay organized in a fast paced work environment
• Must pass a background check and drug screen

Benefits

If full time, this position is eligible for health insurance, 401K, dental insurance and vision insurance.

We are an Equal Opportunity Employer and a drug free workplace.

Thank you for taking the time to consider this position!

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person