Production Team Leader oversees, monitors, and coordinates production team activities, giving importance to individual member's and overall team's achievement of established goals. Ensures team's goals are aligned with and representative of the overall company's directive. Being a Production Team Leader acts as liaison between team members and the rest of the organization. May require an associate degree or its equivalent. Additionally, Production Team Leader typically reports to a manager or supervisor. To be a Production Team Leader typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. (Copyright 2024 Salary.com)
Description
JOB SUMMARY
Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates.
Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team at our Westgate Mall location in Amarillo, TX.
WHAT YOU WILL BE DOING :
Coordinates regular associate training and / or seasonal associate training. Delegates assignments to Associates.
Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines.
Notify the appropriate retail and corporate when inventory issues are discovered.
Product Care :
Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services.
Able to train staff to operate all service area equipment and small tools.
Ensures product care services meet / exceed operational standards.
Visual Merchandising :
It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job.
Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.
The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.
OTHER DUTIES :
WHAT YOU WILL NEED :
High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education / experience.
Previous supervisory experience is preferred.
Last updated : 2024-04-23
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