Associated Clinic of Psychology (ACP) is looking for superstars to join our team! We are looking for an LPN or Medical Assistant to join our growing Psychiatric Assistant team. This team plays a vital role in supporting our Psychiatric providers and clients and is a key component of the care that ACP provides.
Do you have a passion for helping people or working in mental and behavioral health? Do you enjoy a fast-paced work environment and working directly with patients/clients? The Psychiatric Assistant role with ACP offers you the opportunity to be a part of our client’s care and provides daily opportunities for growing your knowledge base and experience within the mental and behavioral health sphere. We are looking for energetic, enthusiastic, and solution-focused individuals to join our team who can bring their passion for superior client care to ACP.
In carrying out the position’s requirements, confidential working relationships with management, clinical staff, administrative staff, and clients must be maintained. Candidates must exercise sound judgment and discretion; demonstrate initiative, loyalty, cooperation, and dependability when performing assigned tasks and responsibilities.
Responsibilities:
- Manage Client Caseload for assigned psychiatric providers
- Travel to other ACP clinic locations to provide coverage, if needed
- Answer and triage calls - take messages left by clients and forward vital information to the provider
- Provide administrative assistance to the provider
- Administer injections
- Prepare and submit prior authorizations for client medications
- Immediately alert provider of crisis calls, follow ACP protocols for handling
- Document all client interactions/voicemails, or actions were taken regarding client care
- Review and process all prescription refill requests following ACP protocols and per provider’s orders
- Communicate messages/psychoeducation from providers to clients
- Return calls to clients within the required time frame
- Maintain proper drug disposal procedure and documentation, following Hazardous Waste policy and procedures
Requirements:
- LPN or MA Certification (High School Diploma or GED required)
- Knowledge of mental health and psychiatric services
- Outstanding interpersonal and communication skills
- Strong customer service skills
- Previous computer experience with the ability to learn new applications and work processes
- Good prioritization skills, data entry skills, dependable and team player
- Good multi-tasking and critical thinking skills
- Ability to promote and maintain a flexible, positive, team-oriented, and customer-focused attitude within and between departments
- Excellent organizational skills with strong attention to detail, follow-through, and commitment to quality
- Demonstrate a “can-do” spirit, a sense of optimism, ownership, and commitment
- High level of professionalism and demonstrated comfort level in speaking directly to external and internal providers/patients
Schedule: Monday-Friday, 40 hours/week
Benefits:
In addition to competitive compensation, Associated Clinic of Psychology offers excellent employee benefits such as:
- Health insurance (Medica):
- Dental insurance (Delta Dental)
- Nice Healthcare
- Vision insurance (EyeMed)