Program Coordinator (Non-Profit) jobs in Billings, MT

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all permanent full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting.

Total Joint Program Coordinator
ORTHOPEDICS (Billings Clinic Main Campus)
req5141

Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours (Exempt)
Starting Wage DOE: $34.41 - 40.43

The incumbent in this position is responsible for the development, implementation, and evaluation of the total joint program at Billings Clinic. This individual works in close collaboration with the total joint medical director to organize the services and systems necessary for a multidisciplinary approach to care for total joint patients. Works collaboratively with the health care team, including physicians, nursing, case management and other health care providers to improve the physical, psychosocial, rehabilitative, educational needs of the total joint patient and/or their family. Responsibility for the day-to-day process and performance improvement for total joint program rests with this position. The role includes quality tracking, educational, clinical, administrative, and community outreach activities for the total joint program.

Essential Job Functions

Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations.
Meets all mandatory organizational and departmental requirements.
Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
Maintains knowledge and adheres to standards and criteria set forth for Total Joint Program Certification and Accreditation.
Coordinates the care of total joint patients in conjunction with the surgeon and team. Collects, reviews, and analyzes information for evaluating patient care outcomes.
Maintains the total joint dashboard for the purpose of performance improvement by measuring and evaluating plans to improve both the processes of care and the outcome.
Supervises the collection, coding, scoring, and development processes for validation of data.
Facilitates in designing the dashboard to facilitate performance improvement activities, trend reports, and quality metrics while protecting confidentiality.
Coordinating total joint care management utilizing effective communication across the continuum of care, including planning & implementation of clinical protocols/practice management guidelines, monitoring care of in-hospital patients, serving as a resource for clinical practice, and discharge planning.
Identifies multidisciplinary opportunities for improvement in a timely manner, and assists team members with problem resolution through plan development, implementation and evaluation.
Monitors quality, cost, continuity of care, clinical outcomes and system issues related to care delivery, developing quality filters, audits, and case reviews, identifying trends and sentinel events and helping to outline remedial actions while maintaining confidentiality.
Assists in coordinating the delivery of services to facilitate the patient’s progression through the continuum.
Is responsible for the operational aspects of the Total Joint Program, representing the Total Joint Program on various hospital and community committees to enhance and foster optimal care management.
Facilitates and ensures that comprehensive, multidisciplinary collaboration of total joint care occurs with the patient, family, physicians and other health care providers.
Identifies fragmentation/duplication and assists the team in defining effective utilization of resources.
Coordinates and recorder for total joint committee and multidisciplinary total joint peer review meetings.
Provides and supports total joint education for Billings Clinic staff and assists in inter-facility and regional staff development.
Participates in case review, standardizing practice guidelines, monitoring educational requirements and assisting in data gathering for surgical outcomes.
Stabilizes the complex network of many disciplines that work together to provide high-quality care, serving as an internal resource for physicians and staff in all Billings Clinic departments, and acting as a liaison for the total joint program.
Works with Total Joint Medical Director to develop and evaluate evidence-based guidelines, pathways, and protocols to reduce inappropriate variation in care. Is involved in, analysis, and distribution of findings, and facilitates protocol design for accurate data collection, feedback, and analysis.
Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
Exhibits exceptional knowledge in the total joint patient’s clinical care. Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.
Performs other duties as assigned or needed to meet the needs of the department/organization.

Minimum Qualifications
Education

4 Year/Bachelor’s Degree
Bachelor’s degree in nursing required
Preferred- Master’s degree in Nursing or Health Care Administration preferred

Experience

5 YOE- Outpatient Orthopedics/Sports Medicine or Orthopedic Inpatient Unit, or combination of inpatient and outpatient Orthopedics centric care.

Certifications and Licenses

RN license in the state of Montana

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.