Program Coordinator (Non-Profit) jobs in Dallas, TX

Company Description

AHRC New York City is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people with intellectual and developmental disabilities to lead full and equitable lives. Come join the company recognized by Forbes as a Best Midsize Employer in America two years in a row. Join our team and discover your passion.

Job Description

AHRC NYC is looking to hire a Program/Project Coordinator for the Dallas, Texas area. The Program/Project Coordinator position has a pay rate of between $22-$25 per hour.

AHRC NYC contracts supported employment programs with businesses throughout the county. The Program/Project Coordinator will be responsible for assisting in the day-to-day program operations in Dallas, TX and ensuring that the highest level of quality customer service is provided to our contract partner and support to neuro-diverse employees. This is a part-time position where you can truly make a difference and live your passion every day.

Responsibilities Overview:

• Day-to-day supervision of the supported employment program, program participants, including scheduling, timesheets, communication with staff, and general troubleshooting
• Provide a high level of dedicated customer service to assigned contracts/company management and maintain positive working relationships with the goal of expanding existing contracts.
• Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.
• Be the “face” of AHRC NYC in the Dallas region, representing the agency to all stakeholders.
• Discover new opportunities for potential partnerships.
• Develop and present training materials for contract customers and program participants.
• Coach and instruct staff as needed.
• Reinforce site standards as determined by each contract customer.
• Provide on-site support to program employees and fill in for employee support staff when necessary.

Qualifications

• Must be highly motivated and have the ability to take charge
• Excellent verbal and written communication skill
• Two years of customer service & project coordination experience
• Experience in special education and/or working with people who are neurodiverse/have intellectual/developmental disabilities is highly desired
• Some HR and/or training experience is a plus
• Compassion, curiosity, creativity and optimism required
• Position is on-site

Additional Information

AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law.