Program Coordinator (Non-Profit) jobs in New York, NY

Company Description

AHRC New York City is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people with intellectual and developmental disabilities to lead full and equitable lives. Come join the company recognized by Forbes as a Best Midsize Employer in America two years in a row. Join our team and discover your passion.

Job Description

AHRC NYC is looking to hire a Project Coordinator for their Manhattan Employment Business Services (EBS) program. This position has an annual salary of between $57.5 - $58k. In addition, the position comes with a low-to-no cost, comprehensive health benefit package which is just one way that AHRC NYC supports the wellbeing of our employees and their families.  In addition, we also offer generous paid time off, commuter benefits, tuition assistance, a 403(b)-retirement plan with a matching benefit, flexible spending accounts, and discount programs.  Our wellness offerings include an employee assistance program, Twill mental health platform and cash rewards for healthy behavior.

AHRC NYC EBS Division contracts supported employment programs with businesses throughout the Five boroughs. The Project Coordinator will be responsible for assisting in the day-to-day program operations in Manhattan and ensuring that the highest level of quality customer service is provided to our contract partner. 

ESSENTIAL RESPONSIBILITIES

• Day-to-day supervision of the supported employment program, program participants, including scheduling, timesheets, communication with staff, and general troubleshooting
• Provide a high level of dedicated customer service to assigned contracts and maintain positive working relationships with the goal of expanding existing contracts.
• Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.
• Be the “face” of AHRC NYC at the partner business, representing the agency to all stakeholders.
• Discover new opportunities for potential partnerships.
• Develop and present training materials for contract customers and program participants.
• Coach and instruct staff as needed.
• Reinforce site standards as determined by each contract customer.
• Provide on-site support to program employees and fill in for employee support staff when necessary

Qualifications

• Bachelor’s Degree required
• Must be highly motivated and have the ability to take charge
• Excellent verbal and written communication skill
• Two years of customer service & project coordination experience
• Experience working with people who are neurodiverse/have intellectual-developmental disabilities is a plus
• Some HR and/or training experience is a plus
• Some experience in Supported Employment/Special Education is a plus
• Compassion, curiosity, creativity and optimism required.

Additional Information

Benefits:

• Medical Insurance
• Paid time off (sick, personal & vacation)
• Paid Training
• Dental insurance
• Vision insurance
• Tuition Reimbursement
• Referral program
• 403(b) retirement plan
• 403(b) company match
• Life insurance
• Employee discount
• Health savings account