Program Director (Non-Profit) develops the programs and teams to fulfill the mission, vision, and goals of a non-profit organization. Designs policies, procedures, and strategies to meet program objectives. Being a Program Director (Non-Profit) oversees program operations and leads and coordinates the activities of program teams and partners. Utilizes data-driven analysis and forecasting to measure and evaluate the performance of programs. Additionally, Program Director (Non-Profit) develops budgets and may manage the grant proposal process. Organizes and oversees fundraising and community outreach events. Requires a bachelor's degree. Typically reports to an executive. The Program Director (Non-Profit) typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Program Director (Non-Profit) typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Required & Preferred Experience
1-2 years relevant experience in a property management or similar environment
Strong organizational skills, and the ability to manage multiple tasks efficiently.
Proficiency in basic accounting principles and practices.
Standard clerical procedures, data entry, and document management.
Excellent written and verbal communication skills.
The ability to effectively engage clients with diverse backgrounds.
Ability to clearly understand and follow written and oral instructions.
Proficiency with Accounting Software (MRI or QuickBooks), Excel, Word, etc.
Establish and maintain positive working relationships with colleagues, residents, partners, etc.
Preferred Experience
Bachelor's degree in a related field, such as accounting, business administration, or public administration.
Prior experience working directly with residents in a multi-unit housing setting.
Demonstrated success in building rapport and addressing the concerns of individuals from diverse backgrounds.
Culture & Competencies
Professionalism and Ethics:
Integrity: Treats people with respect, keeps commitments, and inspires trust.
Judgment: Makes sound decisions, explains reasoning, and involves relevant individuals.
Dependability: Follows instructions, takes responsibility, meets deadlines, and works extra hours when needed.
Attendance/Punctuality: Maintains consistent presence and punctuality.
Communication and Collaboration:
Effective Communication: Speaks clearly, listens actively, writes informatively, and presents well.
Interpersonal Skills: Maintains confidentiality, avoids blame, respects others, embraces new ideas, and resolves conflict constructively.
Teamwork: Contributes positively, supports colleagues, prioritizes team success, and gives/receives feedback.
Problem-solving and Customer Service:
Logical Reasoning: Approaches problems rationally, even in emotional situations.
Customer Service: Manages challenging situations, responds promptly to needs, solicits feedback, and meets commitments.
Adaptability: Adjusts to changes, manages competing demands, and embraces new approaches.
Additional Qualities:
Initiative: Takes on extra tasks, pursues self-development, and seizes opportunities.
Organizational Support: Follows policies, completes tasks efficiently, and upholds organizational values.
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