Program Management Office Director jobs in Queens Village, NY

Responsibilities:

Fluent in English and Spanish

-Notary Public

- Manage and maintain customer relationships, ensuring excellent customer service and satisfaction.
- Create lease agreements and contracts with tenants and vendors.
- Handle tenant inquiries, complaints, and requests in a timely and professional manner.
- Perform administrative tasks such as data entry, filing, and record keeping.
- Coordinate property maintenance and repairs, ensuring that all work is completed in a timely manner.

Skills:

fluent in English/Spanish
A positive attitude, and track record, encompassing the skill and desire take ownership of issues and go above and beyond the norm.

Word/Excel/general PC fluency - must be familiar with Excel

Excellent verbal and written communication

Excellent customer service skills

Willingness to learn new skills and processes

Assist property managers and office staff with various administrative and property management day to day requirements

Handle day-to-day office management and administrative tasks with diligence and accuracy

Assist tenants and vendors by managing queries and requests

Assist with preparing resident/commercial tenants’ correspondence

Prepare communications such as office memos, emails, invoices, reports and other correspondence

Interface with Superintendents to ensure tenant inquiries/issues are resolved

Utilize Excel to track and analyze utility use across buildings and commercial tenant’s consumption

Oversee commercial tenant insurance compliance

Order appliances and maintenance on appliances

Copy, file, and scan as needed

Answer phones in a professional manner and greet visitors

If you are a motivated individual with a passion for customer service and property management, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 8 per week

Experience level:

• 2 years

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person