Program Management Office Manager manages day-to-day activities in the Program Management Office (PMO) to ensure programs and projects meet organization goals and requirements. Implements and provides guidance related to PMO processes and policies, oversees the work of project management staff, and works with other department leaders to define, prioritize, and develop projects and programs. Being a Program Management Office Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Program Management Office Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Program Management Office Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Unit Operations
• Provide administrative support to the Director and two Associate Directors.
Supervise the daily activities of the unit, including management of projects, unit responsibilities and deadlines. Evaluate and update unit policies and operational procedures.
• Maintain the Campus Honors Program calendar ensuring accuracy. Schedule meetings for the Director with the Honors Deans and Faculty Advisory Committee, working with individuals from various departments on campus.
• Supervise one civil service and all student employees. Direct and coordinate these positions, creating task lists and work schedules and overseeing training. Approve timesheets and vacation/sick leave usage. Perform employee evaluation for one civil service employee.
Events
• Assist the Associate Director of Operations with logistics of all events, including New Student Orientation, Fall Reception, Convocation, Holiday Party, Graduation, field trips, Honors Student Council programming, informal pop-ups, and other events as they arise. Responsibilities include, but are not limited to, corresponding with attendees to ensure needs are met, room reservations, menu planning, advertising, purchasing awards, creating invitations, creating certificates, coordinating communications and mailings.
• Procure and prepare materials for hospitality events. Provide support for functions related to the Honors Student Council, Krannert Dress Rehearsals and the Scholar Adventurers Series programs utilizing Webtools, Microsoft Office, and the CHP Website.
• Assist with Human Resources procedures to include assisting with hiring decisions for one civil service employee and all student employees in conjunction with the Associate Director of Operations. Process new hire forms. Provide position justifications and wage policy recommendations. Notify Swanlund HR and student employees of annual wage increases.
• Ensure payments on all expenses for the program. Complete and submit financial expenditures and information utilizing Chrome River.
• Manage procurement and maintenance of inventoried resources, as well as disposable supplies. Responsible for the biennial property accounting: physical inventory of equipment.
• Coordinate all internal and external communications, drafting emails and correspondence for Associate Directors on request.
• Initiate and ensure completion of facility requests for repair and upkeep of Honors House.
• Coordinate with Printing Services to create in-depth visual student map and photo boards. Assist the Associate Director with printing publications to include a student literary magazine and programs for events.
Student Services
• Admissions: Assist the Associate Director with logistics of the CHP admissions process. Provide information, prepare spreadsheets, reports, and statistics. Update and maintain the student database. Utilize the attribute maintenance system and Banner. Coordinate communications and mass mailings.
• Financial Aid: Provide information related to financial aid and input into DAWS.
• Academic Progress: Prepare academic progress letters and coordinate mailing.
• Evaluations: Create surveys for students’ evaluation of courses and faculty evaluations of students. Organize and distribute evaluation results to Directors and faculty. This position manages all aspects of the CHP student evaluation system.
Data Management
• CHP Database: Maintain and update Chancellor’s Scholars database, central to all CHP services.
• External: Procure data from a number of campus sources including to provide information to and prepare reports and letters on behalf of the Director and Associate Directors.
Other Duties as Assigned
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