Program Management Office Manager manages day-to-day activities in the Program Management Office (PMO) to ensure programs and projects meet organization goals and requirements. Implements and provides guidance related to PMO processes and policies, oversees the work of project management staff, and works with other department leaders to define, prioritize, and develop projects and programs. Being a Program Management Office Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Program Management Office Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Program Management Office Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Plans, organizes, and participates in the coordination, development and implementation of projects, programs and strategic initiatives to meet strategic goals. Works closely with leadership to ensure timely completion of projects and initiatives.
Job Responsibility
1. Supports leadership with achieving the strategic goals and objectives of the Change Management Enablement mission via driving the program day-to-day operations
2. Participates, supports, and drives major Change Management Enablement programs; this includes program coordination and logistics such as scheduling, content development, facilitator preparation, stakeholder engagement, communications, data collection, and material maintenance; this also includes partnering with key stakeholders (i.e., management, facilitators, internal partners, external vendors) to ensure programs and procedures are followed constantly
3. Accountable for managing project plans for program initiatives on an ongoing basis; this includes determining priorities, monitoring program status, identifying next steps, task delegation, etc.
4. Drives implementation and supervises execution of specific initiatives within programs - such as local change agent communities, continuing education sessions for change agents, and customized training offerings
5. Designs and implements strategic plans for our programs' marketing and socialization efforts - which includes establishing a proactive plan for the year ahead, identifying internal marketing channels, drafting marketing materials, and collaborating with key internal partners
6. Assists in developing program materials - including presentations, guides, job aids, etc.
7. Conducts surveys to gather feedback to identify trends; makes recommendations for improvement to management
8. Assists in preparing operational analyses, presentations and reports, and presenting these analyses and recommendation to management and key stakeholders; obtains feedback and collaborates with management to develop program improvement plans
9. Participates in one change management project initiative (not related to Change Management Enablement) at all times; participation includes supporting the planning and execution of various change management activities such as - stakeholder analysis, change impact analysis, change readiness assessment, feedback collection, communications, training, and data scorecard management
10. Participates in change management advisory projects; participation includes assisting Enterprise Change Management leadership in determining the project scope, designing change management plans, providing coaching and guidance to the customers, and equipping our customers with change management tools and templates
11. Operates under general guidance for routine work, and seeks / receives guidance on new projects and initiatives
12. Work assignments are varied and require interpretation and independent decisions on course action; makes decisions regarding own work methods
13.Understands department,division, corporate strategy and operating objectives, including impacts.
14. Regularly exercises independent judgment on matters of significance within defined procedures todetermine appropriateactions/approaches.
15. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
Bachelor’s Degree or equivalent combination ofeducation and related experience, required.
1-3 years of prior technical experience, preferred.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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