Program Management Office Manager jobs in Phoenix, AZ

Salary $80,000 - $90,000 plus bonus opportunity

JOB SUMMARY

With a vision to be the first – and only – place people go to remodel their bathroom, we are in search for a passionate, results-driven Operations leader who is responsible for the creation, development, implementation, and facilitation of programs as it pertains to the operational aspects of how to run one of our Franchisees. The ideal candidate is organized, ambitious, and highly efficient and thrives on leading others to success through the development and facilitation of meaningful programs and tools. Showing initiative and being a self-starter is paramount. As is a high level of emotional intelligence and the ability to build and develop strong relationships.

ESSENTIAL DUTIES

QUALIFICATIONS

• Strong understanding of residential installation operations
• Strong leadership skills.
• Advanced communication skills (written and verbal); presentation skills, team-builder/collaboration skills; negotiation skills, and interpersonal skills.
• Ability to establish and maintain effective franchise relationships.
• Strong business acumen and knowledge of financial business case analysis
• Ability to present both formally and informally to groups and individuals within different levels of an organization, from franchisees to executive level management.
• Creative problem-solver, with strong leadership, interpersonal and relationship skills and “get-it-done” attitude.
• Must be self-motivated and able to work independently with minimal supervision
• Ability to constructively handle unexpected problems.
• Ability to travel 20%.
• Supports initiatives that ensure growth and profitability.
• Intermediate to advanced skills in Outlook, Word, Excel, PowerPoint, Internet, and Microsoft Teams navigation.
• Knowledge and experience with salesforce or comparable CRM programs.

EDUCATION / EXPERIENCE

• Bachelor's Degree and 5 plus years of experience in operations preferably in the franchise industry.