Program Management Office Manager manages day-to-day activities in the Program Management Office (PMO) to ensure programs and projects meet organization goals and requirements. Implements and provides guidance related to PMO processes and policies, oversees the work of project management staff, and works with other department leaders to define, prioritize, and develop projects and programs. Being a Program Management Office Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Program Management Office Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Program Management Office Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Responsibilities:
Fluent in English and Spanish
-Notary Public
- Manage and maintain customer relationships, ensuring excellent customer service and satisfaction.
- Create lease agreements and contracts with tenants and vendors.
- Handle tenant inquiries, complaints, and requests in a timely and professional manner.
- Perform administrative tasks such as data entry, filing, and record keeping.
- Coordinate property maintenance and repairs, ensuring that all work is completed in a timely manner.
Skills:
fluent in English/Spanish
A positive attitude, and track record, encompassing the skill and desire take ownership of issues and go above and beyond the norm.
Word/Excel/general PC fluency - must be familiar with Excel
Excellent verbal and written communication
Excellent customer service skills
Willingness to learn new skills and processes
Assist property managers and office staff with various administrative and property management day to day requirements
Handle day-to-day office management and administrative tasks with diligence and accuracy
Assist tenants and vendors by managing queries and requests
Assist with preparing resident/commercial tenants’ correspondence
Prepare communications such as office memos, emails, invoices, reports and other correspondence
Interface with Superintendents to ensure tenant inquiries/issues are resolved
Utilize Excel to track and analyze utility use across buildings and commercial tenant’s consumption
Oversee commercial tenant insurance compliance
Order appliances and maintenance on appliances
Copy, file, and scan as needed
Answer phones in a professional manner and greet visitors
If you are a motivated individual with a passion for customer service and property management, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 8 per week
Experience level:
Schedule:
Experience:
License/Certification:
Work Location: In person
Clear All
0 Program Management Office Manager jobs found in Queens Village, NY area