The Office Manager and Program Assistant provides administrative support to staff across two offices, handles a wide range of office managerial duties and interacts with community members, including survivors of domestic violence. The position requires an energetic professional who is comfortable wearing multiple hats, is well organized, creative, and flexible.

Major Duties:

Program Assistant:

• Data entry and management for survivor services database and (limited) financial data entry.
• Assist with monthly, quarterly, annual, and as needed reporting for a variety of grant and agency needs.
• Create, edit, and brand written materials including documents, PowerPoint presentations and spreadsheets for internal and external use.
• Assist in the submission of grant reports.

Office Manager:

• Answer phones.
• Greet community members, survivors of domestic violence and vendors with warmth and professionalism.
• Provide limited tech support to staff and act as liaison to technology vendor for complex issues.
• Oversee office supply inventory and deliveries.
• Act as a liaison to various vendors who support office functioning, including coordinating work and maintenance of office equipment.
• Develop and maintain documentation of office procedures and systems.
• Work with the landlords to address and attend to any facilities issues.
• Oversee delivery and installation of office furniture and equipment as needed.
• Assist with preparing the office and providing basic technical support for various trainings and events, in office and virtual.

Other:

• Actively participate on the Administrative Team to meet organizations needs and goals.
• Attend at least two community engagement events per year.
• Take minutes at All Staff meetings.

Knowledge/Skills/Experience Required:

• Positive attitude when interacting with staff and clients in a fast-paced environment, sometimes under pressure.
• Ability to be flexible, proactive, resourceful, and efficient.
• Must have good trouble-shooting and problem-solving skills.
• Familiar with Office technology equipment (copier, scanner, fax, and limited computer assistance)
• Exceptional organizational skills that will ensure dependability, follow through and accurate completion of tasks.
• Strong written and verbal communication skills, with excellent attention to detail.
• Proficient in Microsoft Office (Outlook, Word, Excel, Teams and PowerPoint) and Adobe Acrobat.
• A commitment to ending violence and promoting social change is a must.
• Understand and celebrate gender diversity and gender/racial/Queer justice.
• Demonstrate a willingness to positively contribute to the growth and development of our mission, values.
• Individuals with lived experience and/or from marginalized communities are highly encouraged to apply.
• Bilingual English-Spanish preferred but not required.

Education Required: B.A. or equivalent experience.

Mental Demands:

Reading Verbal communication

Detailed work Written communication

Confidentiality Multiple concurrent tasks

Problem Solving

Physical Demands:

• Sitting
• Speaking
• Listening
• Lifting
• Heavy computer use

Special Work Conditions:

• A commitment to ending violence and promoting social change is a must.
• Local travel required.