Program Manager (Non-Profit) jobs in Canton, OH

ESSENTIAL DUTIES AND RESPONSIBILITIES

• People

o Provide leadership by serving team members and working alongside in the day-to-day operations of each department.
o Train and motivate staff in proper customer service techniques.
o Determine staffing needs and schedule accordingly using established WCC guidelines and metrics.
o In collaboration with VP of Retail, manage the hiring process and additional staff hiring needs.

• Purchasing – In collaboration with Department Heads

o Sourcing Grocery and Bulk items to:
 Ensure adequate quantities.
 Ensure price competitiveness.
 Ensure maximum freshness.
o Develop and maintain relationships with current vendors and investigate new vendors.

• Pricing – In collaboration with the Store Manager and Category Manager:

o Analyzing the pricing of competitors and alternative suppliers to maximize both market share and profitability of WCC.
o Work alongside the VP of Retail and Category Manager to set and adjust the prices for products as needed to maintain proper margin.

• Products – In collaboration with the VP of retail and Category Manager:

o Having a deliberate focus on Walnut Creek Foods brand portfolio.
o Researching new products and product lines that fit the needs of our customers as well as paying attention to market trends.
o Assist with weekly ad items.
o Analyzing sales data for products, product lines, and specific categories.

• Merchandising

o In collaboration with VP of Retail facilitate product, fixture, and merchandising vision.
o Establish and maintain display and merchandising standards that will help drive sales and influence purchasing decisions.
o Analyze overall trends in product, merchandising, layout, and fixtures to drive innovation, and stay ahead of competition.

• Other Areas:

o Assists in the development and implementation of new procedures and features to enhance the workflow of the department.
o Promotions - Keeping track of all promotions and program discounts offered by vendors.
o Analysis - Performing analysis that assists WCC in operating more efficiently and effectively.
o Ability to back up VP of Retail as needed.
o Share in helping close the store on scheduled nights.
o Assists with Quarterly Inventory counts as needed.
o Performs ad hoc analysis and projects as requested.
o Other duties as assigned.

QUALIFICATIONS
Education:

• Associates degree or relevant equivalent experience

Experience:

• This position is a full-time position.
• Must be proficient in the Microsoft Office Suite (Word, Excel)
• A high level of computer literacy, with the ability to learn new applications.

Skills/Requirements:

• Excellent listening skills, ability to operate in difficult scenarios and focus on the solution.
• Superior written and verbal communication skills, with strong attention for detail.
• Ability to analyze and make recommendations for price changes and product additions/deletions.
• Excellent troubleshooting skills
• Proven ability to quickly learn and understand.
• Proactive attitude and ability to work with minimal supervision.
• Must be willing and able to use the following equipment: Hand jack, electric pallet jack, scale
• Must share in Saturday work.
• Be a team player
• Pay attention to details.
• Job requires lifting (50 Pounds), bending, standing, walking, carrying, climbing, pulling, pushing, sitting