Program Specialist (Non-Profit) jobs in Macon, GA

Description

Georgia Legal Services Program (GLSP) is seeking an applicant to work as an Administrative Assistant/Statewide Intake Specialist.

The successful applicant will assume intake responsibilities on a full-time basis 5 days per week. The Intake Paralegal will answer and return incoming calls assigned to the Intake Workgroup of persons seeking legal assistance from Georgia Legal Services Program. 

Responsibilities:

• Screening and interviewing clients
• Making appointments
• Assisting clients in completing forms and questionnaires
• Making referrals to agencies and private attorneys 
• The input of initial data and updating data in Legal Server 
• Directing clients to self-help websites

Requirements

• Applicants must have the ability to quickly establish a rapport with callers to effectively and efficiently obtain information needed to evaluate prospective clients’ cases. 
• The ability to identify legal issues
• Proficiency in the use of computers
• Good typing skills
• Ability to operate GLSP office equipment without assistance; proficiency in the use of Legal Server; 
• Ability to organize and prioritize work
•  Good track record completing tasks in a timely manner
• Prior experience as a GLSP paralegal, receptionist, or client pre-screener is a plus
• Must be proficient in the use of Microsoft Office 
• Good writing and grammar skills.

Salary and Benefits: This is a 35 hour per week position with a starting pay of $30,700, some experience credit may be available. 

 The program provides generous fringe benefits, including paid holidays, paid time off including parental leave; birthday holiday; health, life, and long and short-term disability insurance; tuition reimbursement up to $2500 per year; 403B with 3% match; GLSP offers a hybrid work schedule that allows staff to work up to 2 days remotely subject to management approval and a probationary employment period. GLSP requires that all employees comply with our COVID – 19 Vaccine Policy.

How to Apply: A resume, cover letter, and writing sample should be submitted to https://www.glsp.org/join-the-team/.

GLSP is an Affirmative Action/ Equal Opportunity Employer. It is the policy of Georgia Legal Services Program not to discriminate against any applicant for employment because of race, color, ethnicity, ancestry, religion, age, sex, gender, sexual orientation, gender identity/expression, pregnancy, medical condition, national origin, disability, marital or other protected status. GLSP values a diverse work environment and strongly encourages women, people of color, people who identify as LGBTQ, people with disabilities, and people who have experienced poverty or homelessness to apply. GLSP invites all applicants to include in their cover letter a statement about how your unique background and/or experiences might contribute to the diversity, cultural vitality, and perspective of our staff and legal services practice.