Program Supervisor jobs in Lansing, MI

**Applications are accepted until there are sufficient numbers of qualified applications or qualified candidate has been identified.  The position could possibly close at any time.***   

Under the supervision of the Maternal and Child Health Division Director, the Nurse Supervisor acts as program manager and supervisor of staff for one of the MCH programs such as the Maternal Infant Health Program, Nurse Family Partnership, and Children’s Special Health Care Services.  Responsible for oversight of all aspects of the programs in compliance with Medicaid requirements (if applicable) and model fidelity. Develops program policies and protocols, manages program budgets and prepares grant funding requests.  Coordinates home visiting and community outreach to provide intensive, multidisciplinary services to high need families.   Represents the department on various committees and participates in conferences.

1.    Supervises staff utilizing motivational interviewing, coaching, reflective practice, and staff professional development.  Hires, orients, trains, and schedules staff.  Assigns duties, approves leave time and travel requests.  Oversees and monitors referral, intake, and follow-up of clients.  Monitors staff performance and develops performance improvement plans as necessary.  Facilitates case consultation across disciplines.

2.    Develops, plans and implements program policies, procedures, protocols, and services.  Assures the program operates in compliance with state and federal standards, policies and guidelines and grant contract terms and conditions. Prepares for certification reviews, accreditation, site visits, audits, and submits corrective action plans as applicable.

3.    Develops and monitors program budgets and expenditures.  Researches and requests purchases to enhance the program and service to families.  Monitors contracts.  Oversees professional billing process and coordinates with internal billing department as needed.

4.    Implements continuous quality improvement; conducts chart reviews, productivity analyses, customer satisfaction analyses, and MDHHS data reports; implements quality improvement strategies based on the findings.

5.    Manages grants for compliance with funding requirements.  May develop proposals and seek funding, as well as maintaining eligibility criteria.

6.    Monitors and tracks demographic and other data on clients participating in MCH programs such as the Maternal Infant Health Program, Nurse Family Partnership, and Children’s Special Health Care Services.  Completes all program reports, supervises data collection and tracking for the purposes of departmental reports, evaluations, and fund development.  Reviews and interprets reports; shares with staff and partners as appropriate.  Ensures that data is accessed and secured in compliance with department/program guidelines.

7.    Develops marketing/educational materials to ensure visibility in the community and to further educational efforts.  Creates marketing campaigns to provide outreach to the community.

8.    Oversees the scheduling of student nurses.  Facilitates their orientation and works closely with staff to provide an enhanced student experience.

9.    Conducts regular site visits at community based sessions to ensure program compliance and purpose.  Coordinates and collaborates with other program staff members as well as key departments within ICHD.

10.    Participates on various committees, coalitions, task forces, and projects to further the quality of services to families.  Will serve on the Ingham County Infant Mortality Coalition.

11.    Meets regularly with community stakeholders in order to engage and involve them in issues related to infant mortality and health disparities in our community and develops and maintains contacts with local and state agencies (e.g. MDHHS, DHS) that provide funding and/or programmatic guidance of the programs in the Division and the department.

Other Functions:

• Performs other duties as assigned.
• Must adhere to departmental standards in regard to HIPAA and other privacy issues.
• During a public health emergency, the employee may be required to perform duties similar to, but not limited, to those in his/her job description.

(An employee in this position may be called upon to do any or all of the above tasks. These examples do not include all of the tasks which the employee may be expected to perform.)

Education:  

Nurse Supervisor for Nurse Family Partnership must possess a Bachelor’s degree in Nursing, and a Master’s degree in Nursing is preferred.

Nurse Supervisor for Maternal Infant Health Program must possess a Bachelor’s degree in Nursing, Social Work, Public Health or a related field.

Nurse Supervisor for Children’s Special Health Care Services must possess a Bachelor’s degree in Nursing, Social Work, Public Health or a related field.

Experience:  

A minimum of four years of experience working in a community health or public health setting is required.  Previous experience in supervision and program management is preferred.

Other Requirements:  

(The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description.  The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria)              

Working Conditions: 

Physical Requirements: 

• This position requires the ability to sit, stand, walk, traverse, climb, balance, twist, bend, stoop/crouch, squat, kneel, crawl, lift, carry, push, pull, reach, grasp, handle, pinch, type, endure repetitive movements of the wrists, hands or fingers.  
• This position’s physical requirements require little to no stamina in climbing, balancing and pinching.
• This position’s physical requirements require periodic stamina in twisting, bending. stooping/crouching, squatting, kneeling, and crawling. 
• This position’s physical requirements require regular stamina in walking, traversing, lifting, carrying, pushing, pulling, reaching, grasping, and handling.
• This position’s physical requirements require continuous stamina in sitting, typing and enduring repetitive movements of the wrists, hands or fingers.
• This position performs sedentary work requiring a negligible amount of effort in the physical requirements above.  

• This position primarily requires close visual acuity to perform tasks within arm’s reach such as: viewing a computer screen, using measurement devices, inspecting and assembling parts, etc.  
• This position requires the ability to communicate and respond to inquiries both in person and over the phone.
• This position requires the ability to operate a PC/laptop and to enter & retrieve information from a computer.
• This position requires the ability to handle varying levels of stress.

(This job requires the ability to perform the essential functions contained in this description.  These include, but are not limited to, the requirements listed above. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements.)

ICEA PHN 5

August 31, 2021