The Director will manage and develop PM staff. They will lead a diverse team of professional, technical, support staff, and contractors, both directly and indirectly.
o Identify and deploy organization-wide best practices for project delivery in planning (strategy to execution) and requirements (outcomes and benefits).
o Create detailed project plans, monitor and report on progress including, milestones and dependencies.
o Ensure that project plans minimize disruption of delivery of services; identify, diagnose, optimize use of resources, and resolve bottlenecks and other sub-optimal activity.
o Develop and document complex business processes and workflows.
o Analyze business processes and workflow to drive efficiencies and identify innovation that technology enhancements may provide.
o Assess the impact of project risks and deviations in time, budgets, and resources. The director will need to be a problem solver and use proper judgment to escalate potential issues to appropriate stakeholders to mitigate risk.
o Identify and develop trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders.
- Knowledge of Agile Development practices and environments.
- Understanding of Quality Assurance (QA) plans for testing.
- People management skills in leading and developing a team of project manager professionals.
- Ability to establish project management best practices, templates, policies, tools and partnerships to expand and mature the project management capabilities at Tulane.
- Coaching on Project Management (PM) skills for leadership development and to help departments adopt PM best practices.
- Ability to coordinate planning with outside service vendors, assist clients with planning functional improvements, and act as a liaison between clients and vendors.
- Contributes to vendor selection and engagements.
- A broad understanding of ERP/best of breed systems from both a functional and technical perspective.
- Effective in engaging others in developing innovative solutions to important, highly complex strategic and operating problems in which cross-department and divisional considerations are often present.
- Demonstrated conflict resolution skills.
- Excellent interpersonal skills; ability to effectively build, manage and maintain excellent working relationships with senior project sponsors and internal and external business partners.
- Excellent oral and written communication skills.
- Excellent organizational and time management skills; ability to effectively manage multiple projects simultaneously, and consistently meet established deadlines. Effective in providing briefings to supervisor on project status and escalating issues to supervisor as appropriate in a timely fashion.
- Excellent analytical, strategic thinking, and problem-solving skills with an ability to comprehensively plan, execute, and evaluate project effectiveness.
- Works independently and as a member of a team.
- Perform other duties as assigned to assist the department in maintaining its mission and deliver required services.