Proof Department Manager jobs in Wilmington, NC

About Wilmington Health

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Purpose:

To provide clinical and administrative leadership within the clinical department and the Wilmington Health organization

Essential Duties/Responsibilities:

• Maintains accountability for financial management of all clinical areas to include:

• development of annual operating and capital budgets
• monthly analysis of financial statements
• development of action plan to ensure operation within established budgetary parameters

• Maintains responsibility for planning and decision making for all clinical areas to include:

• space planning
• budget planning
• staffing planning
• quality improvement planning
• project planning

• Ensures high quality of care to patients, service to physicians, and relationships within and between departments. Includes:

• development of clinical pathways/guidelines/protocols
• measurement and improvement of patient satisfaction
• development of quality improvement efforts in collaboration with LPN II
• systems evaluation and design in collaboration with other managers

• Maintains patient confidentiality
• Utilizes nursing process effectively in assessing patient needs and planning appropriate follow-up/intervention
• Documents assessment and interventions thoroughly and concisely
• Develops patient education materials, triage protocols, and clinical guidelines in collaboration with physicians
• Uses computer system efficiently and accurately
• Provides patient/staff education
• Oversees LPN's, CMA’s and Patient Representatives
• Maintains effective communication and interacts with appropriately, effectively, and professionally with all members of health care team

Other Duties:

• Performs other duties and projects as assigned
• Performs various specialty procedures, such as IV Therapy and Immunizations, as needed as well as assisting M.D. with patients as needed

QUALIFICATIONS

Required:

• Associate’s Degree or Bachelor’s Degree

Preferred:

ADA Physical Demands:

Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

Department Manager Competencies

General

• Customer Service
• Professionalism/Integrity/Responsibility
• Teamwork/Process Focus
• Dependability/Punctuality
• Interpersonal Relationships/Communication
• Judgment/Decision Making/Problem Solving
• Quality/Quantity
• Initiative
• Safety/Housekeeping
• Organizational Skills/Time Management
• Leadership
• Financial
• Management