Proof Department Manager manages the day-to-day activities of check encoding and processing operations. Ensures production targets are met with required levels of accuracy. Being a Proof Department Manager reviews errors, exceptions, and resolves process or equipment problems. Completes required audits, reporting and documentation. Additionally, Proof Department Manager oversees training for new hires. Typically requires an associate degree. Typically reports to a manager or head of a unit/department. The Proof Department Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Proof Department Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
We're Proof, a startup in the legal tech industry. We've built a best-in-class legal services platform that is used by thousands of law firms with a sustained average growth rate of over 10%, month-over-month. Our marketplace platform helps law firms and pro se parties gain access to more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our main services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US, as well as countless pro se parties.
We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. If you have the curiosity, passion, and collaborative spirit to achieve the fundamental change of an outdated industry, come work with us.
About the Role
An Operations Manager will be focused on managing all aspects of their market's success, through fast-paced agile work that drives local metrics and results. You will execute on ensuring that Service of Process jobs are completed on the platform and within the law firm or pro se party's deadline through data-driven strategies, hands-on management, and an eye towards continually making process improvements. Flexing to address the needs of your geo and our service of process agencies and individual partners. You will partner closely with cross-functional stakeholders to identify and resolve issues, develop internal and external policy, define best practices through process design, and capture efficiencies in the daily operations of the core business.
Core Objectives
What You'll Do
Expectations for Time Management
40 to 50 hours a week
Basic Qualifications
Preferred Qualifications
Role & Benefit Details
Compensation
$50,000 to $60,000 annually based on experience and location
E-Verify
This company participates in E-Verify, for more information view the Participation and Right to Work Posters.