Property Acquisitions Associate jobs in Idaho Falls, ID

Job Overview:

We are seeking a friendly and professional Customer Service Agent to join our team. You will be the first point of contact for our guests and provide exceptional customer service. This position plays a crucial role in ensuring guest satisfaction and maintaining the smooth operation of our hotels, and vacation rentals.

Duties:

- Greet guests and provide them with a warm welcome

- Answer phone calls and respond to guest inquiries

- Assist guests with any requests or issues they may have during their stay

- Provide information about amenities, local attractions, and dining options

- Handle guest complaints or concerns in a timely and professional manner

- Process payments and maintain accurate records

- Collaborate with other departments to ensure guest needs are met

- Perform audit duties as required

Skills:

- Previous experience in a front desk or customer service role is preferred

- Excellent communication and interpersonal skills

- Bilingual proficiency is a plus

- Strong problem-solving abilities

- Ability to multitask and prioritize tasks effectively

- Knowledge of management systems is an advantage

- Professional phone etiquette

- Strong attention to detail

Join our team as a Customer Service Agent and enjoy a rewarding career in the hospitality industry. We offer competitive compensation, opportunities for career advancement, and a supportive work environment. Apply today to become part of our dedicated team!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Morning shift

Work setting:

• In-person

Ability to Relocate:

• West Yellowstone, MT 59758: Relocate before starting work (Required)

Work Location: In person