Provider Contracting Manager manages the activities of the contracting staff that prepare and maintain contracts and the contracts database system for a health plan network. Responsible for negotiating with facilities joining the health network and setting rates. Being a Provider Contracting Manager oversees network reporting requirements to ensure compliance with regulatory agencies, and to produce accurate and relevant reporting of data. Trains and develops staff. Additionally, Provider Contracting Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Provider Contracting Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Provider Contracting Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Assist with developing, contracting, implementing, and maintaining new and existing provider networks. Monitor contractual relationships with existing PHC contracted providers. Assist with State and Federal Regulatory reporting of contracts and provider network.
Recruit, negotiate, and manage provider contracts with clinics, safety net providers, physicians, physician’s groups, hospitals, free-standing facilities, ancillary, and other provider types for all PHC programs.
Point person with provider network for contract issues as required by Director.
Assist with developing draft contracts, coordinate reimbursement rate terms with PHC Finance department, work with PHC Compliance department to ensure contract language meets regulatory requirements.
Enter into memorandums of understanding (MOU) and/or letters of agreement (LOA) with healthcare providers.
Effectively communicate PHC’s mission during contracting efforts.
Support northern region office staff with contracting activities.
Participate in routine meetings with northern region staff to foster collaboration and excellent working relationships.
Work with internal PHC departments to identify various types of health care providers and facilities for contracting opportunities.
Obtain signatures on original contracts, contract renewals, and amendments as needed.
Ensure PHC provider network contracts tracking database is maintained per each line of business.
Collaborate with PMO staff for telehealth contracting activities and/or other alternative network development per PHC policy.
Assist QI department with Quality Improvement Program (QIP).
Review template contracts with Regulatory Affairs department to ensure contract compliance for all lines of business.
Prepare contract and provider network information necessary to support filings with regulatory agencies such as the California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC), and Centers for Medicare Medicaid Services (CMS). Ensure compliance with NCQA standards.
Assist Director with document for DHCS waivers and network reporting activities.
Assist with documentation preparation required for internal and external audits.
Attend PHC sponsored provider meetings as required by Director.
Conduct visits to provider offices as required during contracting process.
Participate as staff member on Provider Relations and Finance contracts meetings.
Assist in provider directory maintenance based on contracts.
Assist with resolving provider complaints and problems related to contractual issues.
Maintain and monitor new contracts notification process and follow up with internal departments to ensure systems are updated timely.
Communicate activities and/or issues identified during contracting process with Director of Provider Contracts.
Education and Experience
Bachelor of Arts or Bachelor of Science required; Minimum 5 years ormore of experience working for a managed care organization orHealthPlan in a network management or provider contracting role. 5years or more experience negotiating complex provider risk based andfee-for-service (FFS) contracts with physician/facility/ancillarycontract entities. Requires extensive knowledge of State and Federalregulatory bodies, DHCS, CMS, DMHC, and NCQA. Knowledge ofMedi-Cal and Medicare benefits. Medi-Cal experience with a variety ofcontracting models using capitation, fee-for-service, per diem, caserates, risk arrangements, and pay for performance.
Special Skills, Licenses and Certifications
Knowledge of managed care concepts, contracting, policies, andprocedures. Working knowledge of business software applications.Valid California driver’s license and proof of current automobileinsurance compliant with PHC policy are required to operate a vehicleand travel for company business.
Performance Based Competencies
Excellent oral and written communication skills. Effectively negotiateand build consensus. Ability to be feasible, adapt to change, andprioritize assignments. Use good judgment in making decisions withinscope of authority and handle sensitive issues with tact and diplomacy.Apply HIPAA requirements and maintain confidentiality. Be sensitiveand supportive regarding PHC members and their medical needs.
Work Environment And Physical Demands
Ability to use a computer keyboard. More than 20% of work time isspent in front of a computer monitor. Ability to move about thedepartment freely to assist with operational functions as needed. Whenrequired, ability to lift, move, or carry objects of varying size, weighingup to 20 lbs.
All HealthPlan employees are expected to:
HIRING RANGE:
$104,840.26 - $136,291.36
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.
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