Provider Contracting Manager jobs in Fullerton, CA

ABOUT US

We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands making travel matter for over 100 years. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable. We’re seeking new talent to elevate our team and can’t wait to hear from you.

HOW YOU’LL WORK

We’re energized by all the opportunities of the new world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity.

We offer a flexible work environment - in person in exciting offices and virtually with leading technology. Working together across markets, teams, and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes, and everyone flourishes.

PERKS

• After your first year, you get an annual travel credit of $1,250 to travel on any one of our core travel brands.
• You also get 2 weeks a year where you can work from anywhere in the world, your choice.
• To grow – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we give $3,000 per year to support external learning and development courses that interest you and drive your passion.
• Giving back - we give you two paid work days each year to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER®.

POSITION SUMMARY

Responsible for the negotiation and execution of all aspects of supplier contracting (primarily hotels) across several TTC brands and 3rd party key accounts in your assigned territory. Maintain supplier relationships and market intelligence within your assigned territory.

This is a position for a team player with a great can-do attitude who is well organized, displays a high level of accuracy and attention to detail, is driven, and is multi-task oriented with a strong interest and passion for the product. The ability to communicate effectively in a team atmosphere is also key to success in this position.

Key Responsibilities

• Work under the direct supervision of the Vice President Contracting of Destination America.
• Understand your assigned contracting region, understand the supplier landscape and the competitive landscape. Be a true subject matter expert. This will require traveling to your region quite regularly and also participating in relevant trade shows. Research and inspect all applicable hotels, keeping up to date with quality and service standards at contracted hotels, hotels used by competitors, and possible new hotels or locations.
• Secure/negotiate the right inventory for hotel rooms, meals, and related inclusions at the best rates with the most appropriate suppliers for our various tour programs and client accounts.
• Renegotiate rates and terms as market conditions dictate.
• Foster positive and professional relationships with supplier partners.
• Create costings for assigned programs ensuring accuracy of costs used for pricing purposes.
• Take ownership of projects and processes to meet established timelines and calendar milestones/lockdown dates.
• Take a creative approach to problem-solving.
• Understand and manage our client's specific contracting briefs.
• Maintain accurate tracking forms for your benefit, and for the VP Contracting and Costing/Pricing team to access and utilize.
• Work closely with Contracting Coordinators to ensure accurate tour series HUBS for each new touring season across all brands and clients.
• Determine hotel space availability and rates for all added departures and FAM tours in assigned territory.
• Pursue and track liability insurance and Health and Safety information from all suppliers.
• Other duties as required and assigned by the Supervisor.
• Review, identify, and bring to the attention of the Vice President Contracting trends and issues that may have an impact on our operation and financial performance.
• Work closely with and assist the Product Development team where needed. Work closely with the Operations Manager(s) for your assigned region to keep current with and remedy any hotel quality or performance issues.
• Ensure that all relevant departments are kept up to date clearly and concisely, with the current hotel situation in your areas of responsibility.

Competencies

• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) required.
• Internet proficiency is required. Knowledge of or the ability to learn the in-house reservations system is required.
• Excellent written and verbal communication skills are required.
• Ability to interact with all levels of staff required.

Experience

• 3-5 Years travel industry work experience preferred.

Travel & Other Requirements

• Good knowledge of North American geography and destinations preferred and willingness to travel as necessary.