PROVIDER NETWORK MANAGER manages the operations of a healthcare provider network. Responsible for establishing and maintaining processes and systems to provide routine services to members including contract management and credentialing. Being a PROVIDER NETWORK MANAGER recruits, hires, trains, and measures performance of staff to provide effective and operations within budget. May be involved with the design and operations of database systems used to manage provider data and produce reports and analysis. Additionally, PROVIDER NETWORK MANAGER requires a bachelor's degree. Typically reports to top management. The PROVIDER NETWORK MANAGER typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a PROVIDER NETWORK MANAGER typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Who we are:
Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner.
Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion.
Integrity, Humility, Ownership, Urgency, Service.
What the role is:
Support Analyst
Level: Entry-Level
Reports To: Service Operations Manager
Basic Scope and Function:
The primary objective of the Support Analyst is to address and resolve support client requests via ticket, email, phone and in person at the client's location. The goals are to resolve as many tickets as completely as possible. For field appointments, the goals are to complete the task at hand as efficiently as possible and with as minimal impact to the client as possible.
Knowledge, Skills and Abilities (KSAs) Required:
Minimum Experience and Education Required:
Supervisory/Managerial Experience and Responsibility:
Work Environment:
Work is primarily performed in standard office environments. Client environments may vary. May be exposed to moderate noise levels from machinery. Work involves operation of personal computer equipment for 8 hours or more daily.
Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Duties may also involve stooping, kneeling, crawling, reaching and moving of equipment in order to install or check the installations of network devices and cabling. Travel to various worksites may be required.
Physical Requirements:
Sitting
Standing
Moving of self
Moving of equipment
Communicating
Visual acuity ford driving and computer work
Kneeling
Crawling
Reaching
Stooping
Lifting
Pulling
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