Provider Programs Manager jobs in Casper, WY

Position Title:       Programs Field Specialist

Classification:      Non-Exempt

Reports To:           Programs Manager

Location:              Casper, Wyoming

Compensation:    $21.25/hourly 

Benefits:               Medical, dental, and vision, 401(k) Retirement plan with up to 8.5% company match, PTO, paid sick leave, paid holidays, and a flexible schedule

Overview:

Join our team at the Food Bank of Wyoming as a Programs Specialist, responsible for managing USDA Commodities programs such as TEFAP and CSFP. This pivotal role involves facilitating the distribution of essential food resources to our Hunger Relief Partners and CSFP clients, ensuring they receive the support and nutritious food needed. With a focus on compliance with federal and state regulations, you'll maintain documentation to uphold program integrity.

As a Programs Specialist, you'll play a crucial role in creating recipe builds for CSFP boxes and dispatching TEFAP food allocations based on incoming inventory. This dynamic position involves frequent travel within the state, providing you with opportunities to engage directly with our partners and clients across Wyoming.

If you're passionate about making a difference in your community, and excel at organization and project management, we invite you to apply and join us in our mission to combat hunger in Wyoming.

Mission: We ignite the power of community to nourish people facing hunger

Values: Service; Integrity; Diversity, Equity & Inclusion; Collaboration; Innovation

Primary Responsibilities:

• Work with FBW’s Hunger Relief Partners to distribute USDA food and other necessities to qualifying community members across the state
• Learn and maintain thorough knowledge of regulations, functions, and operations for TEFAP/CSFP programs as governed by USDA/FNS and State of Wyoming departments
• Research, secure, and train potential Hunger Relief Partner sites to distribute USDA programs in accordance with program criteria
• Work with State of Wyoming and Food Bank of Wyoming departments to develop, update, and maintain SOPs for program compliance, both internally and externally
• Work directly with older adult clients and partner sites to enroll eligible individuals in the CSFP program, and ensure that they receive a monthly food box
• Work with partner sites to ensure client eligibility and reporting for USDA programs
• Input TEFAP allocations for partners and CSFP box recipes into an online platform, Ceres, based on partner capacity and community need
• Perform data entry and collection required for food allocation, USDA reporting compliance, and program effectiveness
• Ensure partner agencies submit monthly inventory reports and other documents within deadlines and review them for accuracy
• Assist partner sites with required online training and certification including food safety and civil rights
• Create and maintain training materials for program compliance, including Link2Feed
• Coordinate with the operations team all orders and deliveries to ensure partner sites receive allocations and food boxes
• Assist the operations team in maintaining an accurate inventory of government foods
• Perform annual site reviews for partner sites to ensure program compliance
• Maintains accurate and complete client and partner site records; ensures program compliance standards are upheld
• Maintains accurate partner agency contact list for CSFP & TEFAP
• Support programs team in creating recipes using food items for Mobile Pantry sites
• Build and maintain relationships with Hunger Relief Partners and the USDA WY state representatives
• Other duties as assigned 

Preferred Knowledge, Skills, and Abilities: 

• Commitment to fulfilling the Food Bank of Wyoming's mission and positively representing the brand both internally and externally
• Ability to prioritize daily projects and assignments and meet all required deadlines
• Demonstrate compassion and sensitivity to partners and clients served
• Excellent organizational, time management, and follow-through skills
• Proactive and independent problem solver with critical thinking skills
• Ability to collaborate with others and execute projects as a member of a team
• Strong customer service orientation
• Ability to communicate persuasively and articulately both verbally and in writing

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Sitting and standing for long periods, walking intermittently
• Using office equipment such as a computer, mouse, keyboard, printer
• Indoor office environment, frequently; outdoor work environment, occasionally
• Occasionally lift or move up to 25 pounds
• Frequently operating and navigating a vehicle within rural communities
• Requires 20% travel with overnights across Wyoming

Required Qualifications: 

• High school diploma or equivalent required; Associates’ degree is a plus; or equivalent work-related experience
• Demonstrated ability to exercise discretion and maintain strict confidentiality in all aspects of work
• Proficient in Microsoft Office Suite and web-based platforms
• Experience using collaborative tools for file storage and sharing
• A driver's license and availability to travel for work are required

Expected Hours of Work: 

This is a non-exempt, full-time role working approximately 40 hours per week, and is eligible for overtime as position duties require. Work schedules vary each week and consist of weekdays and occasional evenings. Travel within Wyoming (23 counties), including overnights, about 20% of the time.

Compensation:     $21.25/hourly

Benefits:

Food Bank of Wyoming offers a fulfilling workplace and comprehensive benefits package, including:

• Paid time off, 10 paid holidays, sick time, paid parental leave, paid volunteer time
• A 401K retirement plan with a 4.5% percent employer-paid match
• Competitive employee health, dental, vision, and life insurance
• A monthly incentive for certified bilingual staff

To Apply:

Apply online through www.foodbankrockies.org/careers. Applications will be accepted until April 19th. 

Thinking about applying?

True passion and excitement for making an impact are just as important as work experience.

We encourage you to apply even if you feel you don't check every box in this posting.

Food Bank of Wyoming is an Equal Opportunity Employer (EOE), M/F/D/V/SO.