Provider Programs Manager jobs in Duluth, MN

Bois Forte Band of Chippewa
5344 Lakeshore Drive Nett Lake MN, 55772 218-757-3261/1-800-221-8129

HOMELESSNESS PROGRAMS SUPERVISOR

Opens: May 16, 2023
Closes: May 29, 2023

Department: Health & Human Services Reports to (title): Health and Human Services Director

Job Code: E-14 Job Location: Vermilion/Nett Lake/Hybrid

Pay Range: Min: $56,308.57 ($27.07)
Mid: $70,385.71 ($33.84)
Max: $84,462.86 ($40.61)

Supervises: Homeless Program Case Manager,
Family Homelessness Prevention and
Assistance Program Case Manager,
Housing Stabilization Case Manager,
Homeless Youth Program, Housing
Resources Specialists

Hours/week: 40 Classification: Non-Exempt

Type of Position: Full-Time Effective Date: 05/12/2023

Revised Date: 05/12/2023

PERFORMANCE EXPECTATIONS

In performance of their respective tasks and duties all employees of Bois Forte Band of Chippewa are expected to conform to the
following:

• Uphold all principles of confidentiality to the fullest extent.

• Adhere to all professional and ethical behavior standards of the tribal government (may also be referred to as “Band”).

• Interact in an honest, trustworthy, and respectful manner with employees, community, visitors, and vendors.

• Comply with Bois Forte Band of Chippewa policies and procedures.

• Maintain a current insurable driver’s license.

• Display respect and understanding of Bois Forte Band of Chippewa traditions and values.

POSITION PURPOSE

The Homelessness Programs Supervisor is responsible for overseeing the homelessness programs, providing direct supervision of
homelessness program staff to ensure Band Members are connected to appropriate services when they are experiencing
housing instability and homelessness. They will ensure all accounting and billing procedures are followed; that other
requirements are met to provide and bill for Targeted Case Management (TCM) and Adult Rehabilitative Mental Health Services
(ARMHS). The Homelessness Programs Supervisor will work with the Housing Case Managers to identify and assist homeless Bois
Forte Band Members. The Homelessness Programs Supervisor will provide crisis management support and monitor client
progress. Additionally, they will provide TCM and/or ARMHS as needed. This individual will be responsible for managing all
departmental-related grants and contracts to ensure completion and fidelity in accordance with tribal and state requirements.

ESSENTIAL DUTIES, FUNCTIONS, & RESPONSIBILITIES

1. Develops and revises, as needed, program and safety policies and procedures.

2. Ensures the program complies with Tribal, federal, state, and local rules/regulations.

3. Responsible and accountable for the daily operations, administration, design, budgeting, personnel management, asset

management, public relations, and marketing of the Homelessness Programs.

4. Supervise Homeless Program Case Manager (Hearth Connection), and fulfill those duties if position is vacant.

HOMELESSNESS PROGRAMS SUPERVISOR

5. Ensure that supervisee’s understand job duties, receive adequate training, and comply with employment requirements

for Bois Forte.

1. Monitor Travel, timecards, program spending, approve spending.

6. Manage Hearth Connection, FHPAP and ESP programs and budgets.

7. Manage Continuum of Care grant for New Moon:

1. Ensure that Federal Housing and Urban Development (HUD) priorities are followed.

2. Ensure that documentation is complete and in compliance with HUD guidelines.

3. Ensure that applicants meet program requirements prior to moving in.
8. Assist in identifying and referring to people in need of housing who have histories of homelessness.
9. Assist with completing Homeless timelines for New Moon, Hearth Connection, and other program applicants.
10. Assist New Moon Staff/Management in screening all potential tenants, specifically assessing tenants’ ability to live

independently.
11. Coordinate the annual Point in Time (PIT) and Housing Inventory Count (HIC) with St. Louis County:

1. Provide resolution to Tribal Council prior to PIT.
2. Provide collected data to St. Louis County.

12. Provide crisis intervention as needed and when requested.
13. Coordinate with other Bois Forte Departments to obtain the above services for eligible and willing individuals covered

under this plan.
14. Provide the following administrative services:

1. Keep all supportive services records as required by funders (i.e., MN Housing, HUD).
2. Ensure that all documentation is timely and accurate.
3. Input intake data into the Mental Health Information System (MHIS) in a timely manner for reporting and

funding purposes.
4. Work with property management and Bois Forte Housing in monitoring and/or conduct audits of program

activities, to comply with funding reporting requirements; and
5. Reporting and Data Entry for HMIS to meet program requirements, HUD Continuum of Care (CoC), FHPAP,

Emergency Shelter Program (ESP), Cost Neutral Transfer Hotel Voucher Program (CNT), Long Term
Homelessness (LTH), Long Term Homelessness Supportive Services Fund (LTHSSF), State Opioid Response
(SOR).

15. Attending Bois Forte conferences to provide community with information regarding programs.
16. Provides supervision and oversight, approves leave, establishes schedules, reassignments, status changes, performance

evaluations, coaching, disciplining, onboarding, and training staff.
17. As an employee of the Bois Forte Reservation, will follow the Bois Forte Procurement Policy and any other applicable

procurement requirements when obtaining goods and/or services for the Bois Forte Band of Chippewa.
18. Other job-related duties as assigned by supervisor.

MINIMUM MANDATORY QUALIFICATIONS

Experience: • See education requirements.

Education: • Bachelor’s Degree in social work, psychology, sociology, Human Services, Chemical
Dependency, no experience required; or

• Associate degree or equivalent with two years of applicable community

• High school diploma or General Education Development (GED) equivalent with at least four

License/Certification: • Must possess a valid driver’s license, be insurable under the Band’s RTC Automobile Policy,
and be eligible to drive under any other motor vehicle use policies applicable to the position.

• A valid driver’s license, reliable transportation, and valid insurance.

HOMELESSNESS PROGRAMS SUPERVISOR

Mandatory Knowledge,
Skills, Abilities and
Other Qualifications:

• Knowledge of the principles and practices of case management.

• Knowledge of techniques of interviewing and information collection practices, methods of

• Ability to comprehend statues, court decisions, departmental regulations, and programs

• Experience in working with clients with mental health and chemical dependency concerns,

• Familiar with a broad base of community resources.

• Strong communication skills, both verbal and written; ability to write and speak clearly,

• Ability to understand and interpret complex Federal, State and Tribal laws and rules, case law

• Ability to make referrals.

• Ability to multi-task and have strong organizational and crisis solving skills.

• Ability to work with minimal supervision.

• Basic operation of a workstation (turning on/off, knowledge of basic functions and

• Ability to have a flexible schedule.

• Ability to have independent judgement regarding priority of work and interventions in

• Knowledge of Data Privacy Act, HIPAA, and Child Protection Services confidentiality

• Knowledge of Microsoft Office Suite (Word, Excel, etc.), internet software and appropriate

• Ability to perform other duties as assigned.

• A record of satisfactory performance in all prior and current employment as evidenced by

PREFERRED QUALIFICATIONS

• Supervisory experience.

WORK ENVIRONMENT

Work environment: The work environment characteristics described here are representative to those an employee
encounters while performing the primary functions of this job. Normal office conditions exist, and the
noise level in the work environment can vary from low to moderate. Limited overnight travel may be
required from time to time.

Physical demands: The physical demands described here are representative of those that must be met by an employee to
successfully perform the primary functions of this job. While performing the duties of this job, the

HOMELESSNESS PROGRAMS SUPERVISOR

employee may be required to frequently stand, walk, sit, bend, twist, talk, hear and perform repetitive
motions. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in
transport vehicles. The employee must occasionally lift and/or move up to 40 pounds. Specific vision
abilities required by this job include reading, distance, computer, and color vision. Talking and hearing
are essential to communicate with the community, visitors, employees, and vendors.

Mental demands: There are a number of deadlines associated with this position. The employee must be able to handle
frequent interruptions and must also multi-task and interact with a wider variety of people on various
and, at times, complicated issues.

TRIBAL AND INDIAN PREFERENCE

The Bois Forte Band of Chippewa has implemented a Tribal and Indian Preference in Employment Policy. Pursuant to this Policy,
applicants who possess the knowledge, skills, and abilities required by this position, and who are enrolled members of the Bois
Forte Band of Chippewa Tribe will be given primary preference in hiring and employment for this position. Members of other
federally recognized Indian tribes will be given secondary preference for hiring and employment after providing proof of tribal
membership. Tribal and Indian preference is integrated into the interview and scoring process for candidates for job positions.

OTHER

Confidentiality: All employees must uphold all principles of confidentiality to the fullest extent. This position may
have access to sensitive information and a breach of these principles will be grounds for immediate
termination.

Background
Investigation:

This position may be subject to a criminal history background check, a suitability background check
and/or a Fair Credit Reporting Act (FCRA) check. In addition, some positions are subject to a 101-630
background check in an effort to ensure compliance with Public Law 101-630 “Indian Child Protection
and Family Violence Prevention Act.” Candidates must be able to successfully pass all required
background checks to qualify for this position.

Drug Screening: All applicants must successfully pass a pre-employment drug screening prior to beginning
employment and will be subject to random drug testing.

PRE-EMPLOYMENT DRUG TESTING APPLIES. INDIAN PREFERENCE WILL APPLY. UPON PRESENTATION OF DD-214 WHICH
REFLECTS HONORABLE DISCHARGE, APPLICANTS WILL RECEIVE VETERAN’S PREFERENCE POINTS. Please visit our
website at www.boisforte.com to download an application. Applications are accepted via: Fax, Email, U.S. Mail, and In
Person. Submit applications to: Human Resources Specialist 5344 Lakeshore Drive, Nett Lake, MN 55772, Fax: 218-757-
6781, hrgeneralist@boisforte-nsn.gov Applications received after the closing date will not be accepted.