Provider Programs Manager jobs in Mesa, AZ

Office Manager Job Description

Responsibilities:

• Responsible for driving client and staff scheduling to meet obligations 
• Responsible for ensuring prompt and accurate billing to meet farm financial performance at time of client visit
• Manage the office staff responsibilities and performance.
• Coordinate the hiring and on-boarding process for front office staff.
• Verify hours daily for payroll process.
• Organize and monitor office operations and procedures such as preparation of payrolls, information management, filing systems, requisition of supplies, and other clerical services.
• Maintain daily/weekly reporting of client activity tracking to maintain targeted participation rates in partnership with the Accounts Manager.
• Manage client onboarding & check-ins/releases.
• Oversees all IT problems to include phones and computer systems.
• Responsible for purchasing needed office equipment to include computers, desks, etc.
• Research and develop resources and practices that create timely and efficient workflow.
• Maximize office productivity through proficient use of appropriate software applications.
• Establish uniform correspondence practices and procedures.
• Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
• Plan office layout, manage office budget, and initiate cost management programs.
• Review clerical and personnel records to ensure completeness, accuracy, and timeliness.
• Perform various HR tasks, as needed.
• Complete all required training and ensure front office staff training is complete.
• Adhere to all company policies and procedures.
• Maintain contact with customers and outside vendors.
• Perform other related duties as requested or assigned.

Minimum Qualifications:

• Minimum Education: Bachelor’s Degree
• Minimum Management Direct Supervisory Experience: 5 Years
• Preferred Experience: 7 Years, or equivalent combination of education and experience.

Required Skills:

• Must have Electric Health Record Experience 
• Medical office experience 
• Excellent leadership skills and experience– strong ability to lead an office staff
• Strong organizational skills
• Excellent ability to track and drive results accordingly
• Analytical thinking
• Proactive problem identification and resolution
• Detail oriented
• Oral and written communication skills
• Time management skills to include prioritization and managing multiple demands
• Active listening
• Critical thinking

Physical Requirements:

• Must be able to stand, walk, or sit for extended periods of time. 
• Must be able to lift 25-50 lbs. 
• Must be comfortable driving and working in inclement outdoor conditions.

This description is intended to be generic in nature. It is not intended to determine specific duties and responsibilities of any particular position. It is not intended to limit in any way the right of supervisors to assign, direct and control the work of employees under their supervision. Essential functions and overtime eligibility may vary based on the specific tasks assigned to the position.

Job Type: Full-time