Provider Programs Manager jobs in Minneapolis, MN

CAREER OPPORTUNITY

Agate Housing and Services is an innovative and collaborative nonprofit organization whose mission is to end homelessness and relieve hunger through action and advocacy. We progress toward this goal by providing emergency services, shelter, and housing programs for individuals and families. We meet people experiencing homelessness where they are and accompany them on their journey to safe, stable housing and a healthier life. We believe that housing is a basic human right.

Agate Housing and Services values are:

Integrity: Consistently doing the right thing even if it isn't the popular thing.

Equity: Fighting the status quo by actively examining and changing the way things are done to better represent the people who are most impacted by homelessness and hunger.

Humanity: Understanding how these issues impact us- the community, our staff, and the people we work with- as a collective and developing relationships by establishing trust when we put in work to understand the needs of people experiencing homelessness and hunger.

Creativity: Responding to the needs of the community with innovative and unique solutions.

Agate Housing and Services is an Equal Opportunity Employer/AAE, offering competitive pay and exceptional benefits including; medical insurance, employer paid dental and life insurance, short term disability, 4 weeks of paid time off in the first year of employment, and a 401k retirement savings with an employer match.

POSITION DESCRIPTION & OVERVIEW

The Contracts and Compliance Office at Agate Housing and Services manages and assures compliance with approximately $15 million dollars of government funding annually. The Contracts and Compliance Office works closely with program staff and managers to ensure contract requirements are met and funds are appropriately utilized within the contract period.

The Contracts Manager - Housing Programs is a key position within the Contracts and Compliance Office at Agate Housing and Services. This role is responsible for overseeing all government contracts, MOUs, and program compliance within the Housing Programs at Agate. The Contracts Manager will support the Director of Contracts and Compliance with grant writing and responses to requests for proposals, post-award duties, and tracking of program outcomes and budgets. This team member also supervises two program compliance coordinators, each working with a specific housing program funding type.

PRIMARY DUTIES AND EXPECTATIONS

50% Manage Housing Programs Contracts

• Oversee all aspects of all government-funded housing program contracts, including awards at the local, state, and federal levels as well as billable services.
• Collaborate with the Director of Contracts and Compliance on applications for government funding to support housing programs, including renewal applications for current awards and new funding opportunities. This includes responding to requests for proposals, narrative writing, budget preparation, and supporting program design.
• Monitoring Housing Programs performance, outcomes, and spending, and coordinate monthly meetings between program and accounting staff to review these items. Manage post-award contract duties including contract revisions to budgets and program outcomes, as needed.
• Develop and maintain dependable records of funding requests, contracts, correspondence, invoices, and reporting.
• Seek opportunities for continued quality and systems improvement for Housing Programs by defining, implementing, and revising operational policies and guidelines for programs. Ensure all policies and procedures meet or exceed the funder guidelines.

35% Supervision of Compliance Staff

• Supervise two Contracts Department staff members: Housing Support Coordinator, and the Rental Assistance Coordinator
• Ensure staff are prepared with knowledge, tools, and information necessary to carry out their roles. Support other Agate team members with coverage when Coordinator staff are unavailable, as well as supporting situations that require escalation to a manager.

15% Evaluation, Reporting & Audits

• Coordinate agency response to audits, including preparation of materials, scheduling, communication with funders, and file-preparedness.
• Collaborate with HMIS Specialist and Data and Reporting Specialist to maintain a schedule of reports required for government contracts. The Contract Manager will prepare all narrative aspects of reports, solicit program staff input, and submit reports in a timely manner.
• Support program evaluation efforts in collaboration with Data and Reporting Specialist and Housing Program Managers. Utilize evaluation reports and to inform progress toward funder benchmarks and to identify areas of strength and areas for adjustment within program policies and practices.
• Research emerging trends related to agency program areas and service-provision best practices.
• Other duties as assigned.

PHYSICAL REQUIREMENTS FOR THIS POSITION

• Sedentary work - Sitting most of the time with occasional walking.

REQUIRED QUALIFICATIONS

• At least 5 years of experience in the human services field, which may include both direct service work and program administration or management.
• At least 2 years of experience working with government contracts as a program administrator, team lead, or similar role.
• Strong knowledge of Microsoft Word and Excel.
• Exceptional organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds and people in crisis situations.
• Ability to pass criminal background check required for working within a DHS-funded program.
• Enthusiastic about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.

In addition, successful applicants will embrace the following perspective, skills, and abilities:

• Commitment to Agate Housing and Services' values and mission of ending homelessness and relieving hunger through action and advocacy.
• Commitment to working towards an anti-racist culture both within Agate Housing and Services and the broader community.
• Hold the belief that every household can achieve housing stability.
• Commitment to harm reduction and housing first philosophies.
• Ability to work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion.
• Ability to meet expectations regarding paperwork and documentation through organizational skills, strong attention to detail, and the ability to work efficiently and accurately, competency and comfort using technology and computers.

REFERRAL BONUS PROGRAM

Do you know someone who you think would be a good fit for a position at our organization? Please refer them! Agate Housing and Services offers a $250 bonus to employees who refer qualified candidates for current openings. The referring candidate must clearly state the name of the employee who referred them in the section of the application that requests this information.

The Referral Bonus Form must be submitted to Human Resources no later than 30 days after the referred employees begin employment. Any Referral forms submitted after 30 days will not be processed.

To be eligible for rewards, candidates must be hired as permanent full or part-time employees (this excludes on-call, employees, temporary employees, interns or contract workers).

When applying for the position, candidates must clearly state the name of the current employee that referred them. The referral bonus will be paid out within one month of the candidate's six (6) month anniversary. There is no cap on the number of referrals bonuses an employee can receive!

HOW TO SUBMIT YOUR EMPLOYMENT APPLICATION

Visit agatemn.isolvedhire.com and select the opening for which you wish to apply. Submit your information under "Apply Now" and you will be directed to the full application, where you can upload your resume and cover letter. If you have previously created an account to apply for a position at Agate Housing and Services, log in to your account before attempting to apply for another position.

Applications will be accepted until the position is filled. Qualified applicants will be selected for interviews as applications are received. No phone calls please.

Agate Housing and Services is proud to be an equal opportunity workplace and strives to promote an environment that is diverse and inclusive where all individuals are treated with dignity and respect. Employees actively participate in various committees that give voice to staff to create active participation and involvement in shaping the future of our agency.

Agate Housing and Services is an equal opportunity employer and encourages applications from people of color, Indigenous people, persons with disabilities, and LGBTQ individuals.