Job Title: Youth Programs Operations Manager.
Status: Regular, Full Time (40 hours a week).
Reports To: Director of Youth Programs.
Compensation: $65,000 - $70,000.
Program: Youth Programs.
Classification: Exempt.
Home Office: Seattle/Hybrid.
Application Requirements:
To be considered, applications must include resume and a letter of interest that includes a statement regarding the applicant’s commitment to racial equity.
Submit your resume and cover letter by going to our website career page:
https://mockingbirdsociety.bamboohr.com/careers
ABOUT THE MOCKINGBIRD SOCIETY:
The Mockingbird Society (TMS) is a non-partisan advocacy organization focused on transforming foster care and ending youth homelessness. We do this by creating, supporting, and advocating for racially equitable, healthy environments that develop youth and young adults at risk of or experiencing foster care or homelessness.
POSITION SUMMARY:
The Youth Programs Manager will report directly to the Director of Youth Programs and will work collaboratively with the Youth Programs Outreach and Engagement Manager to contribute significantly to our program delivery and advocacy goals. The successful candidate will be equipped with a strengths-based coaching mentality, a commitment to program quality and continuous improvement, and a passion for youth development, community engagement, and advocacy.
The Youth Programs Operations Manager works primarily out of our main office in Seattle and directly supervises our statewide Network Reps, whose top priority is to engage young people in year-round advocacy programming. TMS has seven regional chapters covering the State of Washington: Puget Sound, Western/Peninsula, Central, and Eastern. The chapters operate with support from regional partners. The Youth Programs Operations Manager will help guide program data collection and analysis as well as give input on events and annual surveys in collaboration with the Director of Youth Programs and the Youth Programs Outreach & Engagement Manager. The Youth Programs Operations Manager will also be responsible for assisting with the planning logistics of two major annual events, Youth Advocacy Day and the Youth Leadership Summit.
ESSENTIAL RESPONSIBILITIES:
Regional Chapters:
- Develop and implement annual goals, work-plan for Network Representatives.
- Supervise, coach, mentor and evaluate the Network Representatives.
- Guide and support Network Representatives in developing and implementing community training.
- In collaboration with the Policy and Advocacy team, guide and support Youth Programs Team as they work with young people throughout the policy and advocacy cycle to identify systemic problems, define solutions, refine proposals, and advocate for change.
- Coordinate, plan, and facilitate regular team meetings, training, and professional development opportunities.
- Regularly observe team members working in their assigned regions and provide feedback and coaching to ensure best practices are effectively implemented across the department and that organizational goals are met.
- Develop and maintain close relationships with key partners, including counterparts at host agencies where TMS staff are located.
- Ensure policies supporting participant safety are implemented with fidelity; respond to incidents and communicate effectively with the Director of Youth Programs and team members as needed.
Data Collection and Program Evaluation:
- Under the direction of the Director of Youth Programs and in collaboration with the Youth Programs Outreach & Engagement Manager:
- Ensure regular and timely collection and tracking of youth participant data; train and oversee Engagement Coordinators in the use of participant tracking database; ensure the quality of data being reported.
- Participate in the development and execution of an annual youth program evaluation plan.
- Assist in the development, implementation, and analysis of event surveys, training surveys, and an annual survey designed to measure participant outcomes.
- Generate custom reports as needed for grant-reporting purposes.
Events:
- Assist with the planning and implementation of virtual and/or in-person events including the Youth Leadership Summit, Youth Advocacy Day, and quarterly State Leadership Council meetings, including the coordination of logistics, materials, guests, staff, and event programs.
- Monitor and track event budgets.
- Ensure event participant data is accurately reflected in the evaluation database.
- Ensure the safety and well-being of all participants throughout the duration of in-person events.
Other:
- Other duties as assigned.
QUALIFICATIONS:
- Experience with, and/or commitment to having, race equity, social justice, and LGBTQ/cultural competence be a workplace priority.
- Successful track record in working with youth who have been impacted by the foster care system or other child welfare systems.
- Excellent supervisory, coaching, and mentoring skills.
- Proven relationship-building skills with youth and young adults.
- Understanding of, and commitment to, youth/adult partnership philosophy.
- Excellent interpersonal and relationship-building skills; ability to maintain a positive, professional, and service-oriented demeanor toward a variety of stakeholders.
- Excellent presentation, facilitation, and public speaking skills.
- Excellent written and verbal communication skills.
- Excellent project management skills; ability to multitask, meet deadlines, and balance priorities.
- Experience in program evaluation, including data collection, analysis, and reporting.
- Experience working with database systems, including queries and reports.
- Proficiency with Microsoft Office (Excel, Word, PowerPoint).
- Proficiency with Zoom and YouTube Live.
- Lived experience in the foster care system and/or with youth homelessness is a plus.
- Bachelor’s degree in social work or related field, or a comparable combination of education and experience.
- Master’s in Social Work, or equivalent experience, is preferred but not required.
OTHER REQUIREMENTS:
- Upon date of hire, must be able to pass a Washington State and national criminal history check.
- Access to reliable transportation, a valid WA state driver’s license, and adequate insurance.
- Frequent travel to Olympia, WA required during the legislative session.
- Occasional travel to partner locations and conferences.
- Compliance with all agency policies regarding COVID-19 as well as state mandated vaccination policy.
COMPENSATION & BENEFITS:
- The starting salary for this position is $65,000 - $70,000 annually, depending on experience and qualifications. In addition, The Mockingbird Society offers:
- 100% employer-paid premiums for Medical, Dental, and Vision Insurance.
- 2 Weeks Vacation for the first year. Vacation accrual increases with each service year (until the 5th year).
- 2 Weeks Sick Leave.
- 10 paid holidays.
- 2 floating holidays for full-time staff.
- Office closure/paid holidays from Christmas through New Year’s Day.
- Simple IRA with 3% Employer Match.
- Employee assistance program.
EMPLOYMENT POLICY:
The Mockingbird Society is an Equal Opportunity employer. Employment is based upon individual qualifications without regard to race, culture, sex, religion, national origin, citizenship, age, marital status, veteran status, disabilities, political ideology, sexual orientation, gender identity, or any other legally protected status. We welcome all applicants, especially individuals with experience as caregivers, alumni of foster care, and those who have experienced youth homelessness. We recognize that women are statistically less likely to apply for jobs unless they meet 100% of the qualifications. If you do not meet all the qualifications, we hope you will still consider applying.
HOW TO APPLY:
To be considered, applications must include a resume and a letter of interest that includes a statement regarding the applicant's commitment to racial equity,
Submit your resume and cover letter by going to our website career page:
https://mockingbirdsociety.bamboohr.com/careers