Provider Relations Representative jobs in Anaheim, CA

Provider Relations Representative supports, develops and maintains service relationships with all participants (physicians, providers and administrators) of a provider network. Responds to electronic and direct inquiries from clients about policies, rates, changes, referrals, eligibility, credentialing, etc. Typically requires a bachelor's degree. Being a Provider Relations Representative typically reports to a supervisor or manager. The Provider Relations Representative works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Provider Relations Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Patient Relations Representative
  • MARSHALL B KETCHUM UNIVERSITY
  • Anaheim, CA OTHER
  • Job Details

    Job Location:    Ketchum Health - Anaheim, CA
    Position Type:    Full Time
    Salary Range:    $17.50 - $18.00 Hourly

    Description

    JOB SUMMARY

    The Patient Relations Representative is the central point of contact for the University Eye Center (Anaheim Hills). The Patient Relations Representative will greet patients and visitors, verify insurance eligibility, make appointments, assist walk-ins, check- in patients presenting for services and problem solve patient issues. This role is responsible for accurately collecting and entering patient information into the practice management system. The Patient Relations Representative will ensure appropriate payment is collected and the correct billing and diagnosis codes are accurately entered into the computer.

    Qualifications


    ESSENTIAL DUTIES AND RESPONSIBILTIES:

    • Schedule patient appointments
    • Obtain insurance authorizations and verify insurance eligibility when scheduling appointments
    • Greet patients entering the reception area and check them in for appointments
    • Check patients out at the cashier area with a smile
    • Create new patient files
    • Enter and update patient demographic data in system at check-in
    • Scan all intake forms into patients electronic medical records
    • Page Interns when patients are ready to be seen, and page faculty doctors when their assistance is needed
    • Print fee sheets for next day appointments and attach any necessary paperwork to each sheet as needed to update existing patient files or create new patient files
    • Obtain insurance authorizations and verify insurance eligibility for all next day appointments
    • Help maintain an electronic appointment reminder system
    • Scan patients insurance card(s) into patients electronic medical records
    • Collect fees from patients in the form of cash, credit, and checks
    • Provide correct change to cash paying patients when necessary
    • Reconcile all payments taken at checkout against what was recorded in the system
    • Copy forms as needed by doctors and interns
    • Assemble patient intake packets
    • Create next day schedule with patient counts and staff shifts/lunches
    • Obtain fee waivers and sliding fee scale forms for patients from supervisor
    • Assist the Doctors and Interns with various requests that are usually performed at the front desk
    • Assist with processing paperwork and payments from several off-site exam locations when necessary
    • Assist patients with concerns or complaints, referring them to Patient Relations Supervisor when necessary
    • Assist with mass mailings for patient recruitment
    • Complete any and all tasks necessary to close and secure the reception and cashier areas at the end of the shift, and to prepare for the next day
    • Call and/or create documents for patient recall
    • All other Patient Relations duties as assigned

    QUALIFICATIONS REQUIREMENTS

    • Prior experience in a customer service capacity
    • Computer and mathematical skills are essential
    • Flexibility to work some evenings and Saturdays

    EDUCATION AND/OR EXPERIENCE

    The minimum amount of education and experience that an individual needs in order to successfully perform the essential duties of the position is:

    • Required: High School degree or general education degree (GED); AND
    • Six months related experience and/or training

    About MBKU

    MBKU is a private, non-profit, accredited educational institution, located in Fullerton, California. MBKU is a comprehensive health care university, built upon a legacy of over 110 years of academic excellence and clinical education.

     

    The founder of the Southern California College of Optometry, Marshall B. Ketchum, was a medical doctor, pharmacist, and passionate advocate for medical education. The mission of MBKU is to educate caring, inspired health care professionals who are prepared to deliver collaborative, patient- centric health care in an inter-professional environment.

     

    Created as the Southern California College of Optometry, and expanded to offer a range of inter- professional programs and health care initiatives, MBKU also has a School of Physician Assistant Studies and a College of Pharmacy. This is an exciting time for health care, for medical innovation and education, and for our community. We believe the future is bright, and look forward to advancing it together.

    BENEFITS

    MBKU provides an excellent benefits package including medical, dental, and life insurance, free vision exams, short and long term disability, generous paid time off plans, and a university-sponsored retirement plan. See our website under Employment for more details regarding benefits of working for MBKU (www.ketchum.edu).

    MBKU is an equal opportunity employer; requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

    NON-DISCRIMINATION STATEMENT

    MBKU is committed to providing an environment in which all individuals are treated with respect and professionalism. In accordance with applicable federal and state laws, it is University policy to prevent the unlawful discrimination against students, applicants for admission, employees, applicants for employment and patients requesting treatment on the basis of race, color, national origin, sex, disability, age or any other characteristic protected by applicable law. The University also prohibits sexual harassment and harassment on any of the above bases (please refer to the Title IX page for more information).

    COVID-19 CONSIDERATIONS

    All MBKU employees must be fully vaccinated against COVID-19. New employees must show proof of vaccination by the first day of work. Requests for reasonable accommodation due to medical or religious reasons will be considered on a case-by-case basis.

     

     

     

     

     

  • 9 Days Ago

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Customer Relations & Sales Representative
  • Experiential Inc.
  • Huntington, CA FULL_TIME
  • We are an independent experiential marketing firm in Southern California with an exciting new client opportunity. We’re committed to helping our community gain access to reliable communication service...
  • 18 Days Ago

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Broker Relations Representative (Onsite - Anaheim)
  • Applied General Agency, an Integrity Company
  • Anaheim, CA FULL_TIME
  • This position works onsite from AGA's Anaheim office. At Applied General Agency, an Integrity company in Anaheim, the Broker Relations Representative facilitates professional relationships with insura...
  • 1 Month Ago

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Interventional Cardiologist
  • Provider Solutions & Development
  • Fullerton, CA OTHER
  • Provider Solutions & Development
  • 10 Days Ago

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Customer Relations Representative - State Farm Agent Team Member (Customer Relations Focus)
  • Peter Chai - State Farm Agent
  • Cypress, CA FULL_TIME
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member (Customer ...
  • 16 Days Ago

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Customer Relations Representative - State Farm Agent Team Member
  • Peter Chai - State Farm Agent
  • Cypress, CA FULL_TIME
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek a...
  • 19 Days Ago

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0 Provider Relations Representative jobs found in Anaheim, CA area

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Customer Relations Representative
  • Experiential Inc.
  • Huntington Beach, CA
  • We are now accepting applications for a Customer Relations Representative for our newest client. Be a part of an excitin...
  • 3/28/2024 12:00:00 AM

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Customer Relations Representative
  • Priam, Inc.
  • Torrance, CA
  • We are a business and marketing firm that was founded almost a decade ago. We are looking to hire a Customer Relations R...
  • 3/28/2024 12:00:00 AM

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Customer Relations Representative
  • Century Communities
  • Newport Beach, CA
  • **Description** *Position at Century Communities* **About Century Communities** As a top 10 U.S. homebuilderand the fast...
  • 3/27/2024 12:00:00 AM

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Customer Relations Representative
  • MaxLite
  • Anaheim, CA
  • Customer Relations Representative Customer Relations Job Type Full-time Description **Customer Relations Representative*...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Cintas
  • Anaheim, CA
  • **Requisition Number:** 167580 **Job Description** Cintas is seeking a Customer Service Representative to provide custom...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative, Administrator
  • Mr. Electric of Fullerton
  • Fullerton, CA
  • Job Description Job Description The Customer Service Representative(CSR), Administrator works under the guidance of and ...
  • 3/27/2024 12:00:00 AM

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Provider Relations Representative
  • Molina Healthcare
  • Long Beach, CA
  • Job Description ***Remote and must live in the Riverside or San Bernardino areas*** Job Description Job Summary Molina H...
  • 3/25/2024 12:00:00 AM

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Provider Relations Representative
  • MBI Health Services
  • Los Angeles, CA
  • Job Description Job Description Position Title: Provider Relations Representative Job Type: Full-Time / Hybrid Departmen...
  • 3/25/2024 12:00:00 AM

Anaheim (/ˈænəhaɪm/) is a city in Orange County, California, part of the Los Angeles metropolitan area. As of the 2010 United States Census, the city had a population of 336,265, making it the most populous city in Orange County and the 10th-most populous city in California. Anaheim is the second-largest city in Orange County in terms of land area, and is known for being the home of the Disneyland Resort, the Anaheim Convention Center, and two major sports teams: the Anaheim Ducks ice hockey club and the Los Angeles Angels baseball team. Anaheim was founded by fifty German families in 1857 and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Provider Relations Representative jobs
$59,724 to $76,405
Anaheim, California area prices
were up 3.2% from a year ago