Provider Relations Representative, Sr. jobs in Buffalo, NY

Provider Relations Representative, Sr. supports, develops and maintains service relationships with all participants (physicians, providers and administrators) of a provider network. Responds to electronic and direct inquiries from clients about policies, rates, changes, referrals, eligibility, credentialing, etc. May provide guidance or expertise to less experienced representatives. Being a Provider Relations Representative, Sr. typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Provider Relations Representative, Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Provider Relations Representative, Sr. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Provider Relations Representative, Sr. jobs

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Equal Opportunity Specialist 3 (Compliance)
  • Employee Relations, Office of
  • Buffalo, NY FULL_TIME
  • Non-Competitive: Eight years of experience* in an equal opportunity, diversity and inclusion, minority business, employment compliance, human resources, labor relations or training position allocated at or above Grade 18; At least one year of experience must have been at the supervisory level; OR one year of State service in an equal opportunity, diversity and inclusion, minority business, employment compliance, human resources, labor relations or training position allocated at or above Grade 23; OR a satisfactory equivalent combination of appropriate experience and education as determined by the New York State Office of Employee Relations.

    • Substitutions: Associate’s degree may substitute for two years of non-supervisory experience; Bachelor’s degree for four years; and J.D. or Master’s degree for five years.
    Duties Description
    Under the general supervision of an Equal Opportunity Compliance Manager (“Team Leader”) in the Anti Discrimination Investigations Division (ADID) of the Office of Employee Relations (OER), the Equal Opportunity Specialist 3 (Compliance) (working title Anti-Discrimination Officer 3 (“ADO”)) will personally conduct complex investigations requiring knowledge and interpretation of applicable policies, laws, rules and regulations of complaints of illegal workplace discrimination filed with regard to the State workforce in Executive Branch agencies, departments, and certain public authorities. Incumbents will deliver training programs to the State workforce designed to prevent or remediate workplace discrimination. Will serve as first-level supervisor of Equal Opportunity Specialist 1 and 2 (Compliance).

    Duties include, but are not limited to:

    • Make recommendations to investigation team leaders regarding improvements or changes in operations.

    • Develop and implement appropriate investigative strategies and ensure that the data necessary for successful conduct of investigations is properly gathered, documented, and preserved.

    • Interview witnesses, complainants, and subjects of investigations. Request relevant documents.

    • Complete reports of draft investigative findings and recommendations in relation to assigned cases.

    • Participate in training programs to keep current on policy changes and investigative techniques.

    • May be required to testify in a variety of proceedings including, but not limited to, disciplinary arbitrations.

    • Deliver training programs, either in-person or online, designated to prevent or mitigate workplace discrimination.

    • Serve as a first-line supervisor on a single ADID investigation team, providing direction and guidance on the conduct of assigned investigations.

    • Conduct pre-hire evaluation of Equal Opportunity Specialist 1 and 2 (Compliance) candidates.

    • Conduct employee performance evaluations.

    • Make recommendations in matters concerning employee discipline and retention.
    Additional Comments

    The Office of Employee Relations does not discriminate on the basis of race, color, national origin, age, sexual orientation, religion, disability or other protected class status in the admission to, access to, or employment in their programs or activities.

    Reasonable accommodation will be provided upon request.

  • 19 Days Ago
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Guest Relations Representative- Starting at $15.50 per hour
  • Six Flags Theme Parks
  • Darien, NY PART_TIME
  • JOB PURPOSE: Respond to guest comments and concerns in a courteous, professional, but expedited manner. KEY DUTIES AND RESPONSIBILITIES: Listen and help resolve guest issues or questions while remaini...
  • 1 Month Ago
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Customer Relations Representative - State Farm Agent Team Member
  • Michael Casseri - State Farm Agent
  • Williamsville, NY FULL_TIME
  • Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the...
  • 20 Days Ago
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Customer Relations Representative - State Farm Agent Team Member
  • Michael Casseri - State Farm Agent
  • Lancaster, NY FULL_TIME
  • Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the...
  • Just Posted
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Customer Relations Representative - State Farm Agent Team Member
  • Torin Lucas - State Farm Agent
  • Tonawanda, NY FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 1 Day Ago
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Office Representative - State Farm Agent Team Member (Customer Relations Focus)
  • Andy Kandola - State Farm Agent
  • Tonawanda, NY FULL_TIME
  • Position Overview State Farm Insurance Agent located in Tonawanda, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Andy Kandola - State Farm...
  • 8 Days Ago
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0 Provider Relations Representative, Sr. jobs found in Buffalo, NY area

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Service Representative
  • Gallagher
  • Buffalo, NY
  • About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best pos...
  • 4/26/2024 12:00:00 AM
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Customer Service Representative
  • Nissha Medical Technologies, Ltd.
  • Buffalo, NY
  • >> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:1981D...
  • 4/26/2024 12:00:00 AM
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FT Customer Service Representative - Work From Home>
  • ARIVE
  • Tonawanda, NY
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/25/2024 12:00:00 AM
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FT Customer Service Representative - Work From Home>
  • ARIVE
  • Buffalo, NY
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/25/2024 12:00:00 AM
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Customer Service Representative
  • Garnet River
  • Amherst, NY
  • Garnet River® is a full-service information technology company that customizes solutions for its clients. We solve chall...
  • 4/24/2024 12:00:00 AM
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Customer Service Operations Lead (M-F Overnight Shift)
  • Ryder System
  • Buffalo, NY
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 4/24/2024 12:00:00 AM
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Career Services - Employer & Community Outreach/Internship Coordinator
  • D'Youville University
  • Buffalo, NY
  • General Statement of Duties: The Employer and Community Outreach / Internship Coordinator is a member of the professiona...
  • 4/24/2024 12:00:00 AM
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Guest Relations Representative- Starting at $15.50 per hour
  • Six Flags Darien Lake
  • Darien Center, NY
  • JOB PURPOSE: Respond to guest comments and concerns in a courteous, professional, but expedited manner. KEY DUTIES AND R...
  • 4/23/2024 12:00:00 AM
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About Buffalo, New York

Buffalo is the second largest city in the U.S. state of New York and the largest city in Western New York. As of July 2016[update], the population was 256,902. The city is the county seat of Erie County and a major gateway for commerce and travel across the Canada–United States border, forming part of the bi-national Buffalo Niagara Region. The Buffalo area was inhabited before the 17th century by the Native American Iroquois tribe and later by French settlers. The city grew significantly in the 19th and 20th centuries as a result of immigration, the construction of the Erie Canal and rail tra...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Provider Relations Representative, Sr. jobs
$69,520 to $86,214
Buffalo, New York area prices
were up 1.5% from a year ago
View detail

What does a Provider Relations Representative, Sr. do?

Provider Relations Representative, Sr. in Kingsport, TN
A job as a Provider Relations Representative falls under the broader career category of Business Operations Specialists, All Other.
February 18, 2020
Provider Relations Representative, Sr. in Sioux City, IA
The PR Rep serves as a liaison between contracted payers, providers and ancillary providers to promote superior customer service and seamless programs.
February 16, 2020
Provides telephonic provider education to new providers.
February 14, 2020
Provider Relations Representative, Sr. in Buffalo, NY
This position provides on-going communication, in-service, orientation, and direction to these contracted provider offices.
February 03, 2020