Provider Relations Representative, Sr. jobs in Houston, TX

Provider Relations Representative, Sr. supports, develops and maintains service relationships with all participants (physicians, providers and administrators) of a provider network. Responds to electronic and direct inquiries from clients about policies, rates, changes, referrals, eligibility, credentialing, etc. May provide guidance or expertise to less experienced representatives. Being a Provider Relations Representative, Sr. typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Provider Relations Representative, Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Provider Relations Representative, Sr. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative IN OFFICE
  • Eminence Relations Inc
  • Houston, TX FULL_TIME
  • We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The Customer Service Representative will be the first point of contact for our customers, providing excellent service and support. This role is crucial in ensuring a positive customer experience and building strong relationships with our clientele.

    BEFORE YOU APPLY:
    • Must be at least 18 yrs of age
    • Must not have any criminal record less than 7 years ago
    • Must RESIDE in Houston


    Key Responsibilities:
    • Customer Interaction: Interact with customers via various channels (phone, email, chat, or in person) to provide information, resolve issues, and answer inquiries.
    • Problem Resolution: Address customer concerns, troubleshoot problems, and provide timely and effective solutions. Escalate issues to the appropriate department when necessary.
    • Product Knowledge: Develop a deep understanding of our products and services to provide accurate information and recommendations to customers.
    • Order Processing: Assist customers in placing orders, tracking shipments, and processing returns or exchanges.
    • Documentation: Maintain accurate and complete records of customer interactions, including inquiries, complaints, and resolutions.

    • Feedback Collection: Gather and relay customer feedback to the product development and marketing teams to help improve products and services.
    • Quality Assurance: Ensure all interactions adhere to company policies, quality standards, and compliance regulations.
    • Team Collaboration: Collaborate with cross-functional teams, including sales, marketing, and product development, to enhance the customer experience.
    Requirements:
    • High school diploma or equivalent (Bachelor's degree preferred).
    • Proven customer service or related experience.
    • Excellent communication and interpersonal skills.
    • Ability to remain patient and composed in challenging situations.
    • Strong problem-solving skills and attention to detail.
    • Familiarity with customer service software and databases.
    • Adaptability and a willingness to learn and implement new processes.
    • Ability to work in a fast-paced, team-oriented environment.
    • Strong time management and organizational skills.
  • 12 Days Ago

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Provider Relations Specialist
  • U.S. Physical Therapy
  • Houston, TX FULL_TIME
  • Overview Company Name: U.S. Physical Therapy, Inc. Job Title: Provider Relations Specialist Location: USPh Corporate Houston Office or Remote Experience: Minimum 3 years in a Healthcare setting Employ...
  • 15 Days Ago

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Employee Relations Consult, Sr
  • Texas Children's Hospital
  • Houston, TX OTHER
  • Job Summary We are searching for a Senior Employee Relations Consultant -- someone who works well in a fast-paced setting. In this position, you will serve as employee relations subject matter expert ...
  • 23 Days Ago

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Sr. Mgr., Labor and Employee Relations
  • LyondellBasell Industries
  • Houston, TX FULL_TIME
  • LyondellBasell Basic Function The primary purpose of this role is to serve as the subject matter expert in all labor and employee relations matters across the organization, including, but not limited ...
  • 2 Days Ago

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Donor Relations Representative
  • DePelchin Children’s Center
  • Houston, TX FULL_TIME
  • Position: Donor Relations RepresentativeClassification: Full-time, ExemptReports to: Director, Donor RelationsLocation: Houston, TX Benefits: YesPosition Description: The Donor Relations Representativ...
  • 5 Days Ago

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Entry Level Customer Relations Representative
  • Generation Alpha
  • Houston, TX FULL_TIME
  • Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looki...
  • 13 Days Ago

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0 Provider Relations Representative, Sr. jobs found in Houston, TX area

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Patient Access Representative I, II - Heights
  • UT Health
  • Houston, TX
  • Patient Access Representative I, II - Heights **Location:** Houston, Texas **Hot** **Category:** Allied Health McGovern ...
  • 3/29/2024 12:00:00 AM

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Client Services Tech I
  • Catholic Health Initiatives
  • Houston, TX
  • **Overview** Baylor St. Lukes Medical Center is an internationally recognized leader in research and clinical excellence...
  • 3/29/2024 12:00:00 AM

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Operations Assistant/Customer Relations Representative
  • Mobiledumps of Houston
  • Katy, TX
  • Job Description Job Description Position Title: Remote Operations Assistant/Customer Relations Representative (Bilingual...
  • 3/28/2024 12:00:00 AM

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Customer Relations Representative
  • Welker, Inc.
  • Sugar Land, TX
  • **Customer Relations Representative** Customer Relations Sugar Land, Texas Department **Customer Relations** Minimum Exp...
  • 3/28/2024 12:00:00 AM

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Client Relations Representative
  • Indi Staffing Services
  • Houston, TX
  • Recognized as the leading software development company in the Americas, our client offers 100% remote modality and an ex...
  • 3/28/2024 12:00:00 AM

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Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote)
  • Broadridge Financial Solutions
  • Houston, TX
  • At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate...
  • 3/28/2024 12:00:00 AM

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Team Lead Customer Service
  • ALBEMARLE
  • Houston, TX
  • REQ-25098 Be an essential element to a brighter future. We work together to transform essential resources into critical ...
  • 3/28/2024 12:00:00 AM

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HMIS Help Desk Rep I
  • LanceSoft
  • Houston, TX
  • If you are interested in this job and need more details, please send me (Revika) your resume on Revika.Dsouza@lancesoft....
  • 3/27/2024 12:00:00 AM

Houston is located 165 miles (266 km) east of Austin, 88 miles (142 km) west of the Louisiana border, and 250 miles (400 km) south of Dallas. The city has a total area of 627 square miles (1,620 km2); this comprises 599.59 square miles (1,552.9 km2) of land and 22.3 square miles (58 km2) covered by water. The Piney Woods are north of Houston. Most of Houston is located on the gulf coastal plain, and its vegetation is classified as temperate grassland and forest. Much of the city was built on forested land, marshes, swamp, or prairie and are all still visible in surrounding areas.[citation need...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Provider Relations Representative, Sr. jobs
$72,605 to $90,040
Houston, Texas area prices
were up 2.3% from a year ago

Provider Relations Representative, Sr. in Kingsport, TN
A job as a Provider Relations Representative falls under the broader career category of Business Operations Specialists, All Other.
February 18, 2020
Provider Relations Representative, Sr. in Sioux City, IA
The PR Rep serves as a liaison between contracted payers, providers and ancillary providers to promote superior customer service and seamless programs.
February 16, 2020
Provides telephonic provider education to new providers.
February 14, 2020
Provider Relations Representative, Sr. in Buffalo, NY
This position provides on-going communication, in-service, orientation, and direction to these contracted provider offices.
February 03, 2020